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About

Hellotracks is a field service management platform designed to help businesses track mobile teams, dispatch jobs, and optimize daily operations in real time. It provides live employee locations, route optimization, job tracking, geofencing, alerts, and detailed reporting from a centralized system. Teams can assign jobs directly to workers’ smartphones and monitor each task from dispatch through completion, including photos, notes, signatures, and timestamps. Hellotracks also records routes, check-ins, onsite time, mileage, and work hours automatically, helping businesses reduce manual reporting and improve operational visibility. The platform works on employees’ existing smartphones without requiring dedicated tracking hardware or a complicated setup. It supports organizations across industries such as transportation, repair and maintenance, logistics, facilities management, security, field sales, property management, healthcare, and the public sector.

About

Automate your Route Sales, DSD, and Equipment Service Operations with Prism's End-to-End Route Accounting Software Platform. Streamline your distribution with the all-in-one desktop, web, and mobile software platform that increases sales and drives efficiency across all your day-to-day operations. Prism's mobile solution for route sales managers provides vital tools for faster and more accurate sales and deliveries. It includes invoicing tools that maximize sales and collections tools that prevent the building up of bad debt. Prism's mobile solution for pre-order entry equips sales reps to visit customers and take orders on the go. Prism's call center solutions enable office sales reps to increase sales, create product awareness, and provide superior customer service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and organizations that manage mobile or field-based teams and need real-time workforce tracking, job dispatching, route optimization, automated reporting, and better operational visibility.

Audience

Distributors and companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$10.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Overall route and service software works well. Logging into a remote desktop was not ideal. The original owners really cared about their clients.

Cons

  • Company is a mess, service is terrible, billing is terrible. Overall the culture of the company is really hard to deal with.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hellotracks
Founded: 2014
United States
www.hellotracks.com

Company Information

Prism Visual Software
Founded: 1993
United States
www.prismvs.com

Alternatives

Alternatives

NYLUS

NYLUS

Nylus Systems
BarcodeApps PRISM

BarcodeApps PRISM

BarcodeApps

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

GPS Tracking Features

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
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