HelloNote vs. MassageHub Comparison


HelloNote	MassageHub	+	+
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About The only practice management solution with integrated EMR to enhance workflow, efficiency, and patient care. Built by therapists for occupational, physical, and speech therapists! Easy accessibility, secure, and works on most browsers. Access patient records from anywhere. Our calendar integrates with appointment booking and documentation to easily track your office flow. Users can enter their own information before visiting your office to ease their experience and streamline your intake process. HelloNote allows you to spend more time with your patients. From the start of your workday, to the end. We don’t break the bank. Priced to work with your practice. No hidden fees or set-up fees. Ever. No need for rulers, we have graphs and charts to plot your data and track productivity. From generating patient Reports to billing, and beyond. From password protection, to lightning fast servers with daily backups. We’ll keep you and your data safe.	About MassageHub is practice management software built for UK massage therapists. Online bookings, client records, SOAP notes, intake forms, payments, calendar sync and reminders — everything a solo therapist needs to run a clinic, mobile, or hybrid practice without juggling separate tools. Built for the way massage therapists actually work: smart travel buffers between mobile bookings, postcode and distance-based service areas, green-booking incentives that reward back-to-back trips, and clinical SOAP notes encrypted at rest. The free tier covers booking, clients, SOAP notes, payments and calendar sync. Paid tiers add reminders, deposits, packages, memberships and AI-assisted documentation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Therapists looking for a therapy practice management platform	Audience UK massage therapists running solo or small clinics — sports, deep tissue, remedial, pregnancy, mobile and clinic-based therapists who want clinical documentation, online bookings and payments without giving a cut to a marketplace.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49 per month Unlimited Non-Clinical Staff Accounts No Set-up Fees No Contracts Full Training & Support Patient Demographics/Intake Scheduling with SMS/Email Reminders Document Uploads Patient Portal Reports & Analytics Daily Backups Free Data Migration From Existing EMR Free Version Free Trial	Pricing £12 Solo Free — £0/month. Online booking page, client management, SOAP notes, Google Calendar sync, online payments, client portal, intake forms. Solo Pro — £12/month. Everything in Free, plus email reminders, booking deposits and no-show protection, smart travel-time routing, treatment packages, discount codes, full revenue dashboard, marketplace listing, SOAP templates. Solo Plus — £24/month. Everything in Pro, plus SMS reminders, gift cards, client memberships, loyalty programme, AI-assisted SOAP notes, and events. No commission on bookings. Ever. UK-based, built for solo massage therapists. Currently free during early access — every feature across all three plans is included. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 5.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Quick and easy to use; makes processing insurance claims & payments a breeze. It has drastically cut down on my time spent submitting claims for processing and also time spent posting insurance payments. Everything in one place. great dashboard and reports. customer support has been great and really responsive. Cons Software has a tendency to logout right when you're in the middle of using it I wish menu on the LH side wouldn't open so easily; I am constantly searching clients names and that opens blocking my view of what I typed/can select Don't love having to pay for a student account as they can't practice on their own.	Pros & Cons from Real Users Pros I really like the easy-to-use tabs that allow navigation. It's integrated for mobile which is a plus when I'm on the move. The ability to keep my payments for my clients as they were before the app helps as well. There are many different options to choose from. I found it much easier to use than like for like platforms. Functionality, Paul's (creator) responsiveness and pace of implementing changes is very impressive. A lot of features, clear UI, amazing customer service - the app has a great potential. It's well equipped with multiple options that account for the numerous ways to do something in any transaction with a client. Dependent on how you want to work with that particular client. Great, because not every client pays the same, or interacts the same as the next. Also great because you might want to work in a different way, or adapt your way of working to a different tune. The new features that have unfolded during the period i've used it have been brilliant and so useful. Like: being able to just send a link of an intake form to a client's whatsapp, incase they don't get the email when the booking was confirmed. Fuss free, and easy things like this make it a dream tool as a booking management system. The deposit and payment set-up options are really helpful to have for the different types of bookings + clients I get: from individuals, to groups, to b2b bookings. The wellbeing, tracking, hands-on and mileage summaries are also some of the reasons why this is the app for me. And I did a lot of research of the marketplace, before knowing this was the ultimate tool for me and my business. Cons With it being a new product, rollout can be an issue however it's being handled fantastically. Pricing on plans for specific features could be worked on (we still in the testing phase, so this could be changed, obviously). It would be nice to for UI to be more customizable for the users (your own client labels, colours etc.) Calendar and availability settings would probably be better if they looked like what Urban has, but thats just being picky. Clients haven't used it to book from home, as much as my last booking system as yet - i'm not sure if that means they're scared of it as it's new. I'm hoping i can coax them into using it more freely for some. The thinking behind this is thorough - so thorough, I wonder if it's too clever for some people. It's definitely a system built for people who know what they want, and people who want to make the most of what they do best.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information HelloNote Founded: 2009 United States hellonote.com	Company Information MassageHub Founded: 2026 United Kingdom massagehub.app
Alternatives Zanda Zanda Health	Alternatives Hivemanager
SPRY	ClinicSense
Benchmark PM Benchmark Solutions	BIZspa
ShrinkRapt Saner Software	MassageBook
Net Health Therapy for Clinics Net Health View All	Noterro View All
Categories Clinic Management Medical Practice Management Occupational Therapy Patient Experience Physical Therapy Speech Therapy	Categories Massage Therapy
Show More Features Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Occupational Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Records Patient Registration Patient Scheduling Practice Management Progress Tracking Physical Therapy Features Activity Monitoring Appointment Management Assessments Billing & Invoicing Exercise Management Insurance Management Multi-Location Patient Records Practice Management Progress Notes Treatment Plans Speech Therapy Features Assessment Management Billing & Invoicing Care Plan Management Insurance Management Patient Scheduling Progress Tracking SOAP Notes	Show More Features Massage Therapy Features Appointment Management Billing & Invoicing Client Management Email Marketing Employee Management Gift Card Management Multi-Location Point of Sale (POS) Practice Management SOAP Notes
Integrations Anthropic Apple Calendar Apple Wallet Google Calendar Google Wallet Resend Stripe Twilio	Integrations Anthropic Apple Calendar Apple Wallet Google Calendar Google Wallet Resend Stripe Twilio View All 8 Integrations
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