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About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

Leaders in Patient Retention and Patient Acquisition. By integrating with your EMR, we will modernize your patient experience by automating and streamlining communication from your front staff. Attract more patients with effective SEO and patient recall practices. Evaluate the performance of your marketing efforts with complete ROI transparency. Automated consultation appointment reminders via text, phone and email. Marketing revenue and cost tracking of practice website and marketing channels. Track all key performance indicators leads and purchased appointments associated with rankings, SEO factors, and traffic types. RSI delivers transparent ROI tracking software & patient engagement tools to save your practice time and money. Schedule a free software demo to learn how we can take your practice to the next level.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

Medical marketers in need of a solution to improve their performance

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hello Patient
www.hellopatient.com

Company Information

Red Spot Interactive
Founded: 2010
Florida
www.redspotinteractive.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology Features

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry Features

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Integrations

AdvancedMD
ModMed
Azalea EHR
Covetrus Pulse
Dolphin Management
EPIC Agent CRM
Freshdesk
MacPractice MD
Meditab IMS
MicroMD EMR
Mindbody
NextGen Healthcare EHR
Nextech
QuickBooks Online
Symplast
Veradigm EHR
Veradigm Practice Management
athenaOne

Integrations

AdvancedMD
ModMed
Azalea EHR
Covetrus Pulse
Dolphin Management
EPIC Agent CRM
Freshdesk
MacPractice MD
Meditab IMS
MicroMD EMR
Mindbody
NextGen Healthcare EHR
Nextech
QuickBooks Online
Symplast
Veradigm EHR
Veradigm Practice Management
athenaOne
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
Claim Red Spot Interactive and update features and information
Claim Red Spot Interactive and update features and information