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About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

PlanSplit works by bringing and keeping service providers and their consumers together. PlanSplit, a new monthly recurring billing management software, allows healthcare professionals and other service providers to create and offer value-added and discounted service plans, packages, memberships, and subscriptions. From the consumer perspective, there are many facilities, such as monthly payment options, plan change options, plan cancellation at any time, and auto-renew annually. From the service provider perspective, after Plans set-up, everything from new consumer sign-up, payment collections, schedule changes, and renewals to cancellations are managed by PlanSplit so that provider staff can focus on the quality of services.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

Chiropractic, Dentistry, Medical Cosmetology, Mental Health, Optometry, Veterinary service providers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hello Patient
www.hellopatient.com

Company Information

PlanSplit
Founded: 2021
United States
plansplit.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
Subscription DNA

Subscription DNA

Subscription DNA, LLC.

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported

Categories

Dental Supported
Mental Health Supported
Optometry Supported
Recurring Billing Supported
Veterinary Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Not Supported
Event Management Not Supported
Member Directory Supported
Member Portal Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Mental Health Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Not Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Not Supported
Progress Notes Not Supported
Single Provider Practice Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Supported
Dunning Management Not Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Not Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Supported
Revenue Recovery Tools Not Supported
Self Service Portal Supported
Subscription Plan Management Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Supported

Veterinary Features

Appointment Reminders Not Supported
Appointment Scheduling Not Supported
Billing & Invoicing Supported
Boarding Management Not Supported
Image Storage Not Supported
Inventory Management Not Supported
Patient Records Not Supported
Prescription Management Not Supported
Treatment Plans Not Supported

Integrations

AdvancedMD Supported
Covetrus Pulse Supported
EPIC Agent CRM Supported
Freshdesk Supported
HubSpot AEO Supported
ModMed Supported
Veradigm EHR Supported
Zenoti Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
Covetrus Pulse Not Supported
EPIC Agent CRM Not Supported
Freshdesk Not Supported
HubSpot AEO Not Supported
ModMed Not Supported
Veradigm EHR Not Supported
Zenoti Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
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Claim PlanSplit and update features and information