Related Products
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About
Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff.
At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances.
When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
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About
PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.
We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable.
PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
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Audience
Healthcare Providers
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingUsage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Not Supported
Free Trial
Not Supported
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PricingPriced for Healthcare Enterprise
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHello Patient
www.hellopatient.com
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Company InformationPatientTrak
Founded: 2006
Franklin, WI
www.patienttrak.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Supported
Collaboration
Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Supported
Progress Tracking
Supported
Self Management
Not Supported
Dental Features
Appointment Management
Supported
Appointment Reminders
Supported
Claims Management
Not Supported
Clinical Charting
Not Supported
Imaging
Not Supported
Inventory Management
Not Supported
Patient Account Management
Not Supported
Patient Billing
Supported
Patient Records Management
Supported
Treatment Planning
Not Supported
Dermatology Features
Claims Management
Not Supported
EMR / EHR
Not Supported
HIPAA Compliant
Supported
Image Management
Not Supported
Inventory Management
Not Supported
Patient Portal
Not Supported
Progress Notes
Not Supported
Scheduling
Supported
Treatment Plans
Not Supported
Optometry Features
Appointment Management
Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Supported
Recall Tracking
Supported
Patient Scheduling Features
Analytics/Reporting
Supported
Approval Process Control
Not Supported
HIPAA Compliant
Supported
Mobile Access
Supported
Notifications/Alerts
Supported
Online Scheduling
Supported
Patient Communications
Supported
Patient Intake
Supported
Patient Portal
Supported
Patient Records Management
Supported
Payment Processing
Supported
Reminders
Supported
SMS Messaging
Supported
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Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Not Supported
Collaboration
Not Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Not Supported
Progress Tracking
Supported
Self Management
Not Supported
Patient Management Features
Admissions Management
Supported
Bed Management
Not Supported
Discharge Management
Supported
Historical Reporting
Supported
Patient Flow Management
Supported
Patient Location Tracking
Supported
Patient Monitoring
Supported
Real Time Reporting
Supported
Waiting Time Tracking
Supported
Queue Management Features
Appointment Scheduling
Supported
Calendar
Not Supported
Communication Tools
Not Supported
Contactless
Supported
Customer Surveys
Supported
Dashboard
Not Supported
For Banks
Not Supported
For Government
Not Supported
For Healthcare
Supported
For Restaurants
Not Supported
For Retail
Not Supported
SMS Marketing
Not Supported
Supports Multiple Counters
Supported
Virtual Queue
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
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Integrations
Veradigm EHR
Supported
AdvancedMD
Supported
Covetrus Pulse
Supported
EPIC Agent CRM
Supported
EpicCare EMR
Not Supported
Freshdesk
Supported
Hemi HL7
Not Supported
HubSpot AEO
Supported
MEDITECH Expanse
Not Supported
ModMed
Supported
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Integrations
Veradigm EHR
Supported
AdvancedMD
Not Supported
Covetrus Pulse
Not Supported
EPIC Agent CRM
Not Supported
EpicCare EMR
Supported
Freshdesk
Not Supported
Hemi HL7
Supported
HubSpot AEO
Not Supported
MEDITECH Expanse
Supported
ModMed
Not Supported
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