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About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

PatientTrak offers world class patient tracking solutions which can be used in any healthcare setting needing to manage the patient flow process. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. We offer patient flow solutions which can be used in any healthcare setting needing to manage the patient flow process. Our solutions are used to visual flow, identify bottlenecks and help facilities improve patient flow. From single provider practices to large hospital groups, to multi-facility healthcare organizations, our systems are both affordable and scalable. PatientTrak Text Messaging, Online Reservation and Text to Sign-In solutions can be used to create a virtual waiting room and direct patients to sign-in from outside the facility, and inform them when they are ready to be seen.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

Healthcare Providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hello Patient
www.hellopatient.com

Company Information

PatientTrak
Founded: 2006
Franklin, WI
www.patienttrak.net

Alternatives

Alternatives

Medical Check In

Medical Check In

Check In Systems
DoctorConnect

DoctorConnect

Adtel International
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Dental Features

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Dermatology Features

Claims Management
EMR / EHR
HIPAA Compliant
Image Management
Inventory Management
Patient Portal
Progress Notes
Scheduling
Treatment Plans

Optometry Features

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Management Features

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Veradigm EHR
AdvancedMD
Covetrus Pulse
EPIC Agent CRM
EpicCare EMR
Freshdesk
Hemi HL7
HubSpot AEO
MEDITECH Expanse
ModMed
Zenoti
athenaOne
eClinicalWorks

Integrations

Veradigm EHR
AdvancedMD
Covetrus Pulse
EPIC Agent CRM
EpicCare EMR
Freshdesk
Hemi HL7
HubSpot AEO
MEDITECH Expanse
ModMed
Zenoti
athenaOne
eClinicalWorks
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
Claim PatientTrak and update features and information
Claim PatientTrak and update features and information