+
+

Related Products

  • DoctorConnect
    85 Ratings
    Visit Website
  • RXNT
    552 Ratings
    Visit Website
  • Modento
    558 Ratings
    Visit Website
  • AdvancedMD
    2 Ratings
    Visit Website
  • Aesthetic Insight
    10 Ratings
    Visit Website
  • Bigly Sales
    9 Ratings
    Visit Website
  • Numa
    14 Ratings
    Visit Website
  • Zoom Phone
    2,944 Ratings
    Visit Website
  • Acuity Scheduling
    6,346 Ratings
    Visit Website
  • XpertCoding
    42 Ratings
    Visit Website

About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

Hemingway is an AI-powered agent designed specifically for dental practices to enhance patient engagement and streamline administrative tasks. It offers features such as AI-powered reactivation, which automatically schedules patients who have left unbooked or become inactive back into the practice; an on-call receptionist that handles appointment requests at all hours to keep the calendar full; and automated rescheduling that adjusts appointments based on predefined rules. The platform's capabilities include intelligent texting, allowing the AI agent to communicate with patients about appointment times and bookings; a voice agent that coordinates seamlessly with patients over the phone; and AI web chat, which can be embedded on the practice's website to engage and acquire new patients. Hemingway integrates with various practice management systems and ensures privacy and security in all communications.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

Dental professionals seeking a tool to improve patient retention and increase appointment bookings

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hello Patient
www.hellopatient.com

Company Information

Hemingway
United States
hemingwayai.co

Alternatives

Alternatives

Talkie.ai

Talkie.ai

Talkie
DoctorConnect

DoctorConnect

Adtel International
Prodoc AI

Prodoc AI

Prodoc.ai
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported

Categories

Dental Supported
Healthcare AI Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Integrations

AdvancedMD Supported
Covetrus Pulse Supported
EPIC Agent CRM Supported
Freshdesk Supported
HubSpot AEO Supported
ModMed Supported
Veradigm EHR Supported
Zenoti Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
Covetrus Pulse Not Supported
EPIC Agent CRM Not Supported
Freshdesk Not Supported
HubSpot AEO Not Supported
ModMed Not Supported
Veradigm EHR Not Supported
Zenoti Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
Claim Hemingway and update features and information
Claim Hemingway and update features and information