Helio

Helio

ZURB
+
+

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About

A survey platform for asking design, product, and marketing questions. We provide qualitative and quantitative answers from our audience or your customers. Our behaviors are what makes us human. Use our advanced behavior filters to reach a unique audience in minutes and get a clear understanding of the product your customers experience. Select device types for your surveys and tests. Ensure audiences worldwide or down the street interact with your content in the correct format. Flexibility for any media type, or stage in your process. Get reactions to copy, screens, images, or videos wherever you are in your production cycle. Our intuitive test-creation process empowers teams to get answers quickly. Optimize your testing approach, customize the flow, and collect more feedback than ever before. Share ideas with your customers and ask them to relate to the experience of your site, product, or service.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in a survey platform for asking design, product, and marketing questions

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ZURB
Founded: 1998
United States
helio.app/

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

BizRatings

BizRatings

BizRatings.com
Simplesat

Simplesat

Pronto Holdings

Categories

Customer Feedback Supported
Survey Supported

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

AccessOwl Not Supported
Adobe Marketo Engage Not Supported
Amplitude Not Supported
Braze Not Supported
Drip Not Supported
Gong Not Supported
Google Meet Not Supported
Google Sheets Not Supported
Intercom Not Supported
Kit Not Supported
Mailchimp Not Supported
Microsoft Teams Not Supported
Mixpanel Not Supported
Productboard Not Supported
RudderStack Not Supported
Salesforce Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Segment Not Supported
Zoho Campaigns Not Supported
iPresso Not Supported

Integrations

AccessOwl Supported
Adobe Marketo Engage Supported
Amplitude Supported
Braze Supported
Drip Supported
Gong Supported
Google Meet Supported
Google Sheets Supported
Intercom Supported
Kit Supported
Mailchimp Supported
Microsoft Teams Supported
Mixpanel Supported
Productboard Supported
RudderStack Supported
Salesforce Supported
Salesforce Marketing Cloud Account Engagement Supported
Segment Supported
Zoho Campaigns Supported
iPresso Supported
Claim Helio and update features and information
Claim Helio and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information