TechSavve RMM

TechSavve RMM

DFWTechPros LLC
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About

Heimdal® Endpoint Detection and Response is our proprietary multi-solution service providing unique prevention, threat-hunting, and remediation capabilities. It combines some of the most advanced threat-hunting technologies: - Next-Gen Antivirus - Privileged Access Management - Application Control - Ransomware Encryption Protection - Patch & Asset Management - Email Security - Remote Desktop - Threat Prevention ( DNS based ) - Threat Hunting & Action Center With 9 modules working together seamlessly under one convenient roof, all within one agent and one platform, Heimdal Endpoint Detection and Response grants you access to all the essential cybersecurity layers your business needs to protect itself against both known and unknown online and insider threats. Our state-of-the-art product empowers you to quickly and effortlessly respond to sophisticated malware with stunning accuracy, protecting your digital assets and your reputation in the process as well.

About

TechSavve RMM is remote monitoring and management software with built-in professional services automation (PSA) for managed service providers and IT teams. It can be installed on a Linux server or, for small-office use, a Windows server, or hosted by DFWTechPros. The agentless collector monitors servers, computers, network equipment, hypervisors and cloud accounts through protocols and APIs, without a separate agent on every monitored device. The platform combines alerting, automated remediation, patch management, remote access, scripting, reporting, a customer portal and a password vault. PSA functions include ticketing, service-level agreements, time tracking and invoicing; tickets can also connect with third-party PSA systems. iPhone and Android apps provide mobile access. The software supports IT service providers and internal IT teams that manage multiple customer sites or environments. A 30-day trial is available.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise, SMB

Audience

Managed service providers (MSPs) and IT teams that want agentless monitoring and a PSA on their own server.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Our products are available on a free trial basis for 30 days. Each module can also be purchased and used individually. Contact us for more information on pricing.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It is very easy to use, you set it up and forget about it, but you know you are protected. Sometimes antiviruses give you a lot of headaches but this is not the case with Heimdal.
  • This product builds confidence. We use this product combined with ESET Internet Security and we have had zero successful intrusion events over the past 8 years.
  • Rock solid solution and protection. Love the proactive AI supported threat prevention & detection. Very innovative & robust solution suite with well integrated components.
  • I've tested virtually every cyber security package available with varying results. I was one day recommended Heimdal by my bank and since banks rely on security to stay in business I tried it and I've never looked back. I once make a mistake with my license details and the support team resolved my issue immediately. They not only seem high on security but also high on customer support. The protection not only covers interactions that you make on your computer online, but it also updates other software packages automatically, so you are not running applications that may become vunerable. Pricing is very reasonable for multiple machines. Especially, if you get an offer code sent to you. I am sure they are willing to share a code with you if you wanted to test drive their solution for the first time.
  • Has never failed us, touch wood! Our testing showed Heimdal to be better than other more well known products. 3rd Party patching, DNS scanning this is much more than AV.

Cons

  • At first it took me a bit to know the different parts of the software.
  • None. The cost is reasonable and the product is very easy to use/employ.
  • N/A. Nothing is missing from functionality. Some might wish for a "nicer" UI with more animations, but I vote for the informative, clean design, as it is. I don't choose protective armor based on the color and paintings on it :)
  • If you use common sense then there are no cons that I am aware of.
  • There is no Connectwise integration so we can't automatically sync customer agreements. The ROI report is vastly under priced - just stopping one piece of ransomware could save a customer thousands - the report shows more like £300.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Heimdal®
Founded: 2014
Denmark
heimdalsecurity.com

Company Information

DFWTechPros LLC
Founded: 2026
United States
techsavve.com

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Categories

Categories

RMM Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Application Security Features

Analytics / Reporting Supported
Open Source Component Monitoring Not Supported
Source Code Analysis Not Supported
Third-Party Tools Integration Not Supported
Training Resources Not Supported
Vulnerability Detection Supported
Vulnerability Remediation Supported

Cybersecurity Features

AI / Machine Learning Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Supported
IOC Verification Supported
Tokenization Not Supported
Vulnerability Scanning Supported
Whitelisting / Blacklisting Supported

Data Loss Prevention Features

Compliance Reporting Supported
Incident Management Not Supported
Policy Management Supported
Sensitive Data Identification Not Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Email Security Features

Anti Spam Supported
Anti Virus Supported
Email Attachment Protection Supported
Encryption Supported
Policy Management Supported
Quarantine Supported
Reporting/Analytics Supported
Whitelisting / Blacklisting Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Supported
Blacklisting/Whitelisting Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Supported

Endpoint Protection Features

Activity Log Supported
Antivirus Supported
Application Security Supported
Behavioral Analytics Supported
Device Management Supported
Encryption Supported
Signature Matching Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Incident Response Features

Attack Behavior Analytics Supported
Automated Remediation Supported
Compliance Reporting Supported
Forensic Data Retention Supported
Incident Alerting Supported
Incident Database Not Supported
Incident Logs Supported
Incident Reporting Supported
Privacy Breach Reporting Not Supported
Security Orchestration Not Supported
SIEM Data Ingestion / Correlation Supported
SLA Tracking / Management Not Supported
Threat Intelligence Supported
Timeline Analysis Supported
Workflow Automation Supported
Workflow Management Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Not Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Not Supported

Patch Management Features

Alerts/Notifications Supported
Automatic Approval Supported
Automatic Patch Deployment Supported
Automatic Scans Supported
Compliance Management Supported
Custom Patches Supported
Dashboard Supported
Network Wide Management Supported
Patch Prioritization Supported
Patch Testing Supported
Remote Access/Control Supported
Vulnerability Scanning Supported

Privileged Access Management Features

Application Access Control Supported
Behavioral Analytics Supported
Credential Management Not Supported
Endpoint Management Supported
For MSPs Supported
Granular Access Controls Supported
Least Privilege Supported
Multifactor Authentication Supported
Password Management Not Supported
Policy Management Supported
Remote Access Management Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Supported
User Management Supported

SIEM Features

Application Security Not Supported
Behavioral Analytics Supported
Compliance Reporting Not Supported
Endpoint Management Supported
File Integrity Monitoring Not Supported
Forensic Analysis Supported
Log Management Supported
Network Monitoring Supported
Real Time Monitoring Supported
Threat Intelligence Supported
User Activity Monitoring Supported

Vulnerability Management Features

Asset Discovery Supported
Asset Tagging Supported
Network Scanning Supported
Patch Management Supported
Policy Management Supported
Prioritization Supported
Risk Management Supported
Vulnerability Assessment Supported
Web Scanning Not Supported

Integrations

Autotask PSA Supported
HaloPSA Supported
ConnectWise RMM Supported

Integrations

Autotask PSA Supported
HaloPSA Supported
ConnectWise RMM Not Supported
Claim Heimdal Endpoint Detection and Response (EDR) and update features and information
Claim Heimdal Endpoint Detection and Response (EDR) and update features and information
Claim TechSavve RMM and update features and information
Claim TechSavve RMM and update features and information