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About

Heed is an all-in-one internal-communication platform that enables organizations to connect and engage employees across desktop, mobile, and digital-signage channels. The platform allows you to design professional communication (emails, newsletters, notifications) using a drag-and-drop builder that requires no coding or design experience. It supports sending messages via multiple channels, desktop alerts, corporate wallpapers, mobile apps, SMS, and lets you tailor communications to different employee groups for targeted engagement. Built-in analytics track opens, clicks, reads, and feedback in real time so you can measure what’s working and refine your strategy. Heed also integrates with major systems, including SharePoint, ServiceNow, Salesforce and Workday, making it easy to align communications with your existing workflow. Through survey tools, you can collect employee feedback and turn insights into action, helping build a more engaged and connected workforce.

About

Netpresenter has been a pioneer in the field of employee and emergency communications for over 25 years. Designed with all types of organizations, and workplaces in mind, our award-winning communication platform keeps employees measurably better informed, engaged, productive, and safe. We have developed a robust platform with integrated software tools and native apps that enable organizations to improve their employee communication and employee safety. We achieve this using a wide array of communication tools such as a Corporate Screensaver for computers, Digital Signage for TV screens, and a Mobile App for smartphones and tablets. Netpresenter is Microsoft oriented and seamlessly integrates with popular tools such as SharePoint, Teams, and Power BI. Our platform also offers many powerful features such as targeting, statistics, campaigns, AI content creator, attention boosters, polls, notifications, interactions, and acknowledgements.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Internal-communications teams and HR professionals interested in a solution to deliver and measure employee messages across multiple devices and channels

Audience

Companies of all sizes including some of the world's largest companies

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$12.35 per year
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.7 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • Netpresenter, as a communication & employee management platform offers several advantages for organizations aiming to enhance internal communication. Its dynamic content delivery ensures that employees receives up to date information in a visually engaging manner.
  • One notable strength is its digital signage feature which allows our organization to broadcast dynamic content across screens, Which keeps employees informed about important updates & announcements.
  • Easy interface and integration to Google, Microsoft Ability to chat, like - set up by administrator per message Mobile first mindset Not heavy on bandwidth Reverse billing ability for data

Cons

  • There some considerations which needs to be followed like the implementation process may require thorough planning to ensure optimal usage. Its customization options are limited.
  • Our organization have found the initial setup process & customization option to be somewhat intricate, requiring time & familiarity to navigate effectively.
  • I can't fault or find anything I don't enjoy about this product

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Heed
Founded: 2017
United Kingdom
heed.io

Company Information

Netpresenter
Founded: 1995
Netherlands
www.netpresenter.com

Alternatives

Alternatives

SnapComms

SnapComms

SnapComms, an Everbridge company
SnapComms

SnapComms

SnapComms, an Everbridge company
Orion Voice

Orion Voice

Orion Labs
RapidAlerts

RapidAlerts

Altessa Solutions

Categories

Categories

Emergency Notification Features

Contact Management Supported
Geo Targeting Supported
Mass Notifications Supported
Scenario Planning Supported
Templates Supported
Two-Way Communication Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Not Supported
Call Routing Not Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Not Supported
Multi-User Collaboration Not Supported
Voice Mail Not Supported

Integrations

Microsoft SharePoint Supported
Amazon Web Services (AWS) Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
OpenAI Not Supported
SAP Cloud Platform Supported
Salesforce Supported
ServiceNow Supported
Workday HCM Supported

Integrations

Microsoft SharePoint Supported
Amazon Web Services (AWS) Not Supported
Microsoft Power BI Supported
Microsoft Teams Supported
OpenAI Supported
SAP Cloud Platform Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Workday HCM Not Supported
Claim Heed and update features and information
Claim Heed and update features and information
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