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About

Heed is an all-in-one internal-communication platform that enables organizations to connect and engage employees across desktop, mobile, and digital-signage channels. The platform allows you to design professional communication (emails, newsletters, notifications) using a drag-and-drop builder that requires no coding or design experience. It supports sending messages via multiple channels, desktop alerts, corporate wallpapers, mobile apps, SMS, and lets you tailor communications to different employee groups for targeted engagement. Built-in analytics track opens, clicks, reads, and feedback in real time so you can measure what’s working and refine your strategy. Heed also integrates with major systems, including SharePoint, ServiceNow, Salesforce and Workday, making it easy to align communications with your existing workflow. Through survey tools, you can collect employee feedback and turn insights into action, helping build a more engaged and connected workforce.

About

Konexus is an integrated emergency notification and crisis management solution featuring an easy-to-use mobile app with a modern and simple user interface. Konexus allows enterprises and organizations to securely send alerts from anywhere via mobile app, text message, email, or voice call and communicate two-way in real-time. The critical event management features help escalate the crisis response and recovery process to keep your people and business safe and protected.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Internal-communications teams and HR professionals interested in a solution to deliver and measure employee messages across multiple devices and channels

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12.35 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.3 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Konexus makes it easy to send messages fast to the right people using text, email, phone calls, even app notifications. I liked how we can create custom groups, like team leads or account managers, and send them important updates during crisis or a major issue. The app lets you set up message templates in advance, ask for replies through polls and track who has received and read the messages. This helped us stay better prepared during sudden traffic drops or partner side issues at our company.
  • What I like best about this application is that for a company that it has several employees were able to communicate easily at a time of emergency such as a hurricane, flood, thread etc.
  • It was easy to set it up. Also, creating groups is easy and this makes our work easier since we use groups to pass information. Lastly, the KONEXUS team is always ready to assist in case there is a problem.
  • KONEXUS is a crisis management program, that is suitable for identifying a problem anywhere. Further, KONEXUS issues alerts on time, to the relevant bodies. And lastly, KONEXUS helps is the recovery process, and this lowers the incurred losses.
  • Konexus is wonderful application for connecting people within the organization and an additional source for providing security with instant notifications and messages to targeted audience. It is fast and reliable service indeed.

Cons

  • It could improve how it connects with other tools we already use, like Microsoft Teams or company login systems. Also, there were a few delays is getting help from the support team when we had follow-up questions after our demo. A bit improvement in the mobile app performance, especially on iPhones, would help.
  • Only downside is because email and other communication apps are still available it’s been difficult getting team on board.
  • I cannot point to any problem encountered since I started using the KONEXUS. Despite the issue with COVID-19 making most firms operate below minimum, this one proved to be above average.
  • KONEXUS has invested on satisfying the crisis related problems for customers, giving it a more preference rate than other programs.
  • Works well and effectively for the required purpose and there are no issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Heed
Founded: 2017
United Kingdom
heed.io

Company Information

KONEXUS
Founded: 2001
United States
www.konexus.com

Alternatives

Alternatives

Regroup Mass Notification

Regroup Mass Notification

Regroup Mass Notification
SnapComms

SnapComms

SnapComms, an Everbridge company
WebEOC

WebEOC

Juvare
RapidAlerts

RapidAlerts

Altessa Solutions
DisasterLAN

DisasterLAN

Buffalo Computer Graphics

Categories

Categories

Emergency Notification Features

Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Business Continuity Features

Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Push Notifications Features

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Integrations

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM

Integrations

Amazon Web Services (AWS)
Microsoft SharePoint
SAP Cloud Platform
Salesforce
ServiceNow
Workday HCM
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