MOON Chat

MOON Chat

THE MOON Agency
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About

Hazelchat is a hosted AI chat agent for business websites. Businesses can train it on selected website pages, PDFs, documents and approved answers, test it privately, then publish it as an embedded chat widget. The agent answers visitors from the approved content, displays source passages, and directs them to a chosen next step such as booking, checkout, a trial or an enquiry. When its sources do not answer a question, it says so, offers a contact option and saves the question for review. Hazelchat can be added through its WordPress plugin, Webflow app, Framer plugin, Wix app or an embed script. The free plan includes 50 answers per month on one website with no credit card required; paid plans start at $39/month or €39/month, depending on currency and region.

About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and organizations that want to provide website visitors with an AI agent for answering questions and directing enquiries or other next steps.

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Version Supported
Free Trial Supported

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hazelchat
Germany
hazelchat.co

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Alternatives

Assistly

Assistly

Assistly Chat

Alternatives

MOON Post

MOON Post

THE MOON Agency
Apex Chatbot

Apex Chatbot

Apex Web
Buzzspot

Buzzspot

Buzzspot.co
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)
Conciergr

Conciergr

LONUT

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

WordPress Supported
Facebook Messenger Not Supported
Framer Supported
Gomag Not Supported
Google Merchant Center Not Supported
Instagram Not Supported
PrestaShop Not Supported
Shopify Not Supported
Telegram Not Supported
Webflow Supported
WhatsApp Not Supported
Wix Supported
WooCommerce Not Supported

Integrations

WordPress Supported
Facebook Messenger Supported
Framer Not Supported
Gomag Supported
Google Merchant Center Supported
Instagram Supported
PrestaShop Supported
Shopify Supported
Telegram Supported
Webflow Not Supported
WhatsApp Supported
Wix Not Supported
WooCommerce Supported
Claim Hazelchat and update features and information
Claim Hazelchat and update features and information
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information