Hatch Tickets

Hatch Tickets

Hatch Tickets LTD
Porchlight

Porchlight

Porchlight Hospitality
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About

Hatch Tickets is a UK booking and ticketing platform for leisure venues that sell timed sessions: soft play, trampoline parks, ice rinks, escape rooms, seasonal attractions and more. If people book a slot and places are limited, Hatch handles it. Each venue gets a branded booking page on its own subdomain. Payment goes straight into the venue's own Stripe account, so the venue is the merchant of record and Hatch never holds the money. Recurring sessions and one-off events, capacity limits with live availability, ticket types, add-ons, discount codes and off-peak pricing. QR tickets are scanned at the door on a phone or tablet, and a built-in till takes walk-ins on a card reader, so online and in-person reconcile. After the sale it builds the mailing list, asks visitors for a review and chases unfinished baskets. Multi-venue operators run several sites under one login, each with its own branding and Stripe account. No monthly fee. Just 3% at the point of sale.

About

Porchlight is a cloud-based restaurant booking and operations platform for independent pubs, restaurants and cafés. Its AI phone host, Thomas, answers calls and books tables against live availability, with requests it cannot handle passed to staff as callbacks. Phone, website and Google bookings are brought together in one venue diary with a floor plan. The staff app combines rota management, clock-in, payroll-hour records, tips and food-safety checks, giving venues a shared place to manage bookings and day-to-day staff tasks. The service is designed for independent UK hospitality venues that need to handle reservations during busy service as well as when the venue is closed. Thomas recognises regular callers and remembers their usual table. Live at The Kings Head, Tealby since August 2026. Every venue gets a 14-day free trial, and we’ll visit anywhere in the UK to set it up.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

UK leisure venues that sell timed sessions with limited capacity: soft play centres, trampoline parks, ice rinks, climbing centres, karting, mini-golf, escape rooms, seasonal and Christmas attractions, tastings and workshops. Typically independent, owner-operated single sites, plus small multi-site groups. The buyer is usually the owner or general manager rather than an IT team, so it has to work without a web developer or an in-house system. It suits any venue selling entry by time slot rather than open-ended admission, and anyone taking bookings online and walk-ins at the door who wants both in one place. It also fits seasonal operators, such as Christmas ice rinks, that trade for a few weeks a year

Audience

AI phone host that answers calls and books tables for independent pubs and restaurants.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No monthly fee, 3% per booking
Free Version Not Supported
Free Trial Not Supported

Pricing

£249/venue/month
£249 per venue per month, VAT included, no card fees. One-off setup £149 including a tablet (£49 if you use your own). 14-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Hatch Tickets LTD
Founded: 2026
United Kingdom
hatchtickets.co.uk

Company Information

Porchlight Hospitality
Founded: 2026
United Kingdom
porchlightpro.com

Alternatives

Alternatives

ProVenue

ProVenue

Tickets.com

Categories

Ticketing Supported

Categories

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Not Supported
Customer Database Not Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Not Supported
Email Marketing Not Supported
Facebook Reservations Supported
Feedback Management Not Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Not Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Not Supported
Waitlist Management Not Supported

Integrations

Google Supported
Google Business Profile Not Supported
Mailchimp Supported
Stripe Supported

Integrations

Google Not Supported
Google Business Profile Supported
Mailchimp Not Supported
Stripe Not Supported
Claim Hatch Tickets and update features and information
Claim Hatch Tickets and update features and information
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