+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Zendesk
    7,954 Ratings
    Visit Website
  • Haystack
    282 Ratings
    Visit Website
  • Nectar
    9,488 Ratings
    Visit Website
  • WorkTango
    1,545 Ratings
    Visit Website
  • DataBuck
    6 Ratings
    Visit Website
  • HostZealot
    304 Ratings
    Visit Website
  • Google Cloud BigQuery
    2,017 Ratings
    Visit Website
  • Axero
    218 Ratings
    Visit Website

About

Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity. We measure the happiness and productivity of more than 1,000,000 employees in over 130 countries. Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key. Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals. From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs. With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %. Shaping the future with technology leaders.

About

Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT departments interested in a full experience management platform solution to optimize employee productivity

Audience

Totango is built for customer success, sales, and revenue teams at growing or enterprise organizations that need scalable tools to reduce churn, improve retention, and accelerate customer value delivery

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to integrate. The user interface is clean and offers great customization in its dashboard. It helps to understand the customer better and help to deliver the best as they required.

Cons

  • It worked great for me. Nothing to share about cons.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HappySignals
Founded: 2014
Finland
www.happysignals.com/leading-experience-management-platform-for-it-happysignals

Company Information

Totango
Founded: 2010
United States
www.totango.com

Alternatives

Alternatives

Categories

Categories

Experience Management Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Marketing Automation Features

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Integrations

ServiceNow
AccessOwl
Adobe Marketo Engage
Amazon S3
Causal
GTM Buddy
Google Cloud BigQuery
Google Docs
HubSpot CRM
Jira
Jira Service Management
MinIO
Nova
PostgreSQL
SAP Sales Cloud
Salesforce Agentforce Service
Slack
Stackreaction
Zendesk
Zoho Directory

Integrations

ServiceNow
AccessOwl
Adobe Marketo Engage
Amazon S3
Causal
GTM Buddy
Google Cloud BigQuery
Google Docs
HubSpot CRM
Jira
Jira Service Management
MinIO
Nova
PostgreSQL
SAP Sales Cloud
Salesforce Agentforce Service
Slack
Stackreaction
Zendesk
Zoho Directory
Claim HappySignals and update features and information
Claim HappySignals and update features and information
Claim Totango and update features and information
Claim Totango and update features and information