Related Products
|
||||||
About
Full Experience Management Platform (XMP) for IT and Experience Level Agreements. Our customers have made on average 26% improvement in productivity. We measure the happiness and productivity of more than 1,000,000 employees in over 130 countries. Knowing what experiences your employees are having already today, is critical. Getting high volumes of Experience Data continuously and combining it with your Operational Data is the key. Sharing Experience Data with colleagues, partners, vendors and stakeholders in real-time, will help you to co-operate to reach common goals. From gut feelings to data-driven decision making, an experience-driven IT department is created. From SLAs to XLAs. With everyone focused on the same goal, outcomes can be achieved and success celebrated. Our customers have been able to improve productivity by 26 %. Shaping the future with
technology leaders.
|
About
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
|
|||||
Audience
IT departments interested in a full experience management platform solution to optimize employee productivity
|
Audience
Customer experience and marketing teams
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
$250 per month
Free Version
Not Supported
Free Trial
Not Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
|||||
Company InformationHappySignals
Founded: 2014
Finland
www.happysignals.com/leading-experience-management-platform-for-it-happysignals
|
Company InformationInsocial
Founded: 2012
Netherlands
www.insocial.eu/en
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
Categories |
Categories |
|||||
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Review Management Features
Campaign Management
Not Supported
Dashboard
Supported
Negative Feedback Management
Supported
Response Management
Supported
Review Monitoring
Not Supported
Review Notification
Supported
Review Request
Supported
Sentiment Analysis
Not Supported
Social Sharing
Supported
White Label
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
|
||||||
Integrations
Bullhorn
Not Supported
Coosto
Not Supported
Flow.ai
Not Supported
GLOVIA G2
Supported
Interstage
Supported
Nova
Supported
RunMyProcess
Supported
Saysimple
Not Supported
ServiceNow
Supported
TOPdesk
Not Supported
|
Integrations
Bullhorn
Supported
Coosto
Supported
Flow.ai
Supported
GLOVIA G2
Not Supported
Interstage
Not Supported
Nova
Not Supported
RunMyProcess
Not Supported
Saysimple
Supported
ServiceNow
Not Supported
TOPdesk
Supported
|
|||||
|
|