HappySat

HappySat

Invarosoft
OpenFrame

OpenFrame

Flamingo AI, Inc.
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About

HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.

About

OpenFrame is an open-source IT and security platform built for MSPs who are done paying 30% of revenue to vendors. It unifies endpoint management, security monitoring, and automation into one platform—replacing expensive tools like ConnectWise, Kaseya, and Datto with vetted FOSS alternatives. The platform includes AI copilots (Fae for end-users, Mingo for technicians) that handle routine tasks and reduce labor costs. Multi-tenant architecture means you manage all your clients from a single pane of glass. Key capabilities: unified endpoint management and security monitoring, customizable workflows through modular architecture, AI-driven automation for common IT tasks, and community-driven development for continuous improvement. MSPs using OpenFrame typically reduce vendor payouts by 20-35% while improving EBITDA from 8-12% to 50-60%. Built on the same battle-tested open-source tools already running critical infrastructure worldwide.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer-focused MSPs and service providers who want integrated, survey-based feedback (CSAT & NPS) directly within their PSA environment to enhance service quality and client retention

Audience

Managed Service Providers (MSPs), IT service companies, and SMB IT departments looking to reduce vendor costs and consolidate their IT and security tooling.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com/happysat/

Company Information

Flamingo AI, Inc.
Founded: 2025
United States
www.flamingo.run/

Alternatives

Simplesat

Simplesat

Pronto Holdings

Alternatives

Autotask PSA

Autotask PSA

Datto, a Kaseya company
Kaseya VSA

Kaseya VSA

Kaseya
Datto Endpoint Backup

Datto Endpoint Backup

Datto, a Kaseya company
Datto SIRIS

Datto SIRIS

Datto, a Kaseya company

Categories

Customer Feedback Supported
MSP Supported

Categories

MSP Supported

Integrations

Autotask PSA Supported
ConnectWise Automate Supported
HaloPSA Supported
Invarosoft Supported
Kaseya 365 Supported
RepairShopr Supported
Simplesat Supported
Syncro Supported

Integrations

Autotask PSA Not Supported
ConnectWise Automate Not Supported
HaloPSA Not Supported
Invarosoft Not Supported
Kaseya 365 Not Supported
RepairShopr Not Supported
Simplesat Not Supported
Syncro Not Supported
Claim HappySat and update features and information
Claim HappySat and update features and information
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Claim OpenFrame and update features and information