Hansen CISHansen Technologies
|
Sigma CC&BESG
|
|||||
Related Products
|
||||||
About
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
|
About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
|
Audience
Retail energy providers
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and VideosNo images available
|
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
|
Company InformationESG
Founded: 1998
United States
www.isigma.net
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Billing and Provisioning Features
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
|
Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
|
|||||
Integrations
No info available.
|
Integrations
No info available.
|
|||||
|
|
|