SeaTicketSeaCloud Labs
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Related Products
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About
Find the prior case - and see exactly why. Finding the prior case can take all afternoon. Word and Ctrl+F still return a hundred keyword hits on a large report archive. HangerSearch is technical-report search for engineering support teams: the 4-5 prior cases that match, the terms behind each result, and you stay in control. If a shop term was missed, you add it. Retrieval only - you write the confirmation. Not another AI that guesses. Cloud or self-hosted. Pricing: free magic-link tier, Pilot $49 for 500 credits, Pro from $149/mo; cloud or self-hosted.
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About
SeaTicket is an open-source, AI-powered support center that brings questions and issue reports from GitHub, Discord, Discourse, and email into one workspace. AI agents investigate each new question by searching related issues, past cases, and your knowledge base, then suggest a reply or a ticket. Your team approves, edits, or discards every suggestion, and approved replies post back to the original thread. When a question needs an engineer, it becomes a trackable ticket with an owner, internal discussion, and full context. Approved resolutions are saved to a searchable knowledge base that the team and agents reuse. SeaTicket integrates with Notion, Confluence, Linear, Jira, and Seafile. It includes API access, an external support portal, and unlimited team members on every plan. Use the hosted cloud or self-host the Apache 2.0 code.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Engineering support teams, field service and technical support engineers, and manufacturers with large technical-report archives
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Audience
Open-source projects, software and SaaS teams, product teams, and support teams that handle community questions and customer issues across GitHub, Discord, forums, and email.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$49 for 500 credits (Pilot); P
Free Version
Supported
Free Trial
Not Supported
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Pricing
$0/month
Free plan: $0/month, with up to 1,000 issues and 100 AI credits per month. Paid plans start at $25/month.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationHangerSearch
hangersearch.com
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Company InformationSeaCloud Labs
Founded: 2012
Singapore
seaticket.ai/
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Categories |
Categories |
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Integrations
Confluence
Not Supported
Discord
Not Supported
Discourse
Not Supported
GitHub
Not Supported
Jira
Not Supported
Linear
Not Supported
Notion
Not Supported
Seafile
Not Supported
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Integrations
Confluence
Supported
Discord
Supported
Discourse
Supported
GitHub
Supported
Jira
Supported
Linear
Supported
Notion
Supported
Seafile
Supported
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