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About

Prompt optimization, automated voice testing, monitoring, and more. Test your AI voice agent against 1000s of simulated users in minutes. AI voice agents are hard to get right. A small change in prompts, function call definitions or model providers can cause large changes in LLM outputs. We're the only end-to-end platform that supports you from development to production. You can store, manage, version, and keep your prompts synced with voice infra providers from Hamming. This is 1000x more efficient than testing your voice agents by hand. Use our prompt playground to test LLM outputs on a dataset of inputs. Our LLM judges the quality of generated outputs. Save 80% of manual prompt engineering effort. Go beyond passive monitoring. We actively track and score how users are using your AI app in production and flag cases that need your attention using LLM judges. Easily convert calls and traces into test cases and add them to your golden dataset.

About

Voice AI for any application. Vapi lets developers build, test and deploy voicebots in minutes rather than months. Solutions for everything. Customer support, front desk, outbound sales, lead generation, telehealth, food ordering, transportation logistics, employee training, roleplay, or whatever else you want to build. We’re making voice AI’s as simple, reliable, and accessible as any other API in your stack. All the power with all the customizability. Plug in any model or voice, and talk to it everywhere.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams and anyone requiring a solution to launch trustworthy AI voice applications

Audience

Call centers, sales, inbound calls, outbound calls, voice products, voice IT

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$0.05 per minute
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.5 / 5
design 2.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • They have some nice integration with 11 labs which makes their service very promising, but it takes time to set it up.
  • I thought this was going to be a great platform to develop my voice assistants but was sorely disappointed.

Cons

  • Awful support! I'm trying to close my account for two days. Why not add a simple cancel plan link or delete or unsubscribe?
  • Support is non-existent and documentation is extremely poor. I spent a lot of time setting up an assistant which was working ok. Then they had a developer conference and rolled out a lot of new features and EVERYTHING broke. I spent hours and hours trying to get it working again to no avail. Emailed them and was told the "bugs" would be fixed tomorrow... then tomorrow.. then tomorrow. REALLY FRUSTRATING.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Hamming
hamming.ai/

Company Information

Vapi AI
Founded: 2023
United States
vapi.ai

Alternatives

Alternatives

Categories

AI Voice Agents Supported
Prompt Engineering Supported
Voice Bot Supported

Categories

AI Voice Agents Supported
Voice Bot Supported

Integrations

AI Agents Directory Not Supported
Chert Not Supported
Cloudonix Not Supported
ElectroNeek Not Supported
Gemini Supported
Gemini 1.5 Flash Supported
Gemini 1.5 Pro Supported
Gemini 2.0 Flash Supported
Gemini Enterprise Supported
Gemini Nano Supported
Gemini Pro Supported
Gladia Not Supported
Google AI Plus Supported
Hindsight Not Supported
Mercury Edit 2 Not Supported
OpenAI Supported
Operata Not Supported
Retell AI Supported
Speechmatics Not Supported
VerbaFlo Not Supported

Integrations

AI Agents Directory Supported
Chert Supported
Cloudonix Supported
ElectroNeek Supported
Gemini Not Supported
Gemini 1.5 Flash Not Supported
Gemini 1.5 Pro Not Supported
Gemini 2.0 Flash Not Supported
Gemini Enterprise Not Supported
Gemini Nano Not Supported
Gemini Pro Not Supported
Gladia Supported
Google AI Plus Not Supported
Hindsight Supported
Mercury Edit 2 Supported
OpenAI Not Supported
Operata Supported
Retell AI Not Supported
Speechmatics Supported
VerbaFlo Supported
Claim Hamming and update features and information
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