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About

Prompt optimization, automated voice testing, monitoring, and more. Test your AI voice agent against 1000s of simulated users in minutes. AI voice agents are hard to get right. A small change in prompts, function call definitions or model providers can cause large changes in LLM outputs. We're the only end-to-end platform that supports you from development to production. You can store, manage, version, and keep your prompts synced with voice infra providers from Hamming. This is 1000x more efficient than testing your voice agents by hand. Use our prompt playground to test LLM outputs on a dataset of inputs. Our LLM judges the quality of generated outputs. Save 80% of manual prompt engineering effort. Go beyond passive monitoring. We actively track and score how users are using your AI app in production and flag cases that need your attention using LLM judges. Easily convert calls and traces into test cases and add them to your golden dataset.

About

Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams and anyone requiring a solution to launch trustworthy AI voice applications

Audience

Businesses with high call volumes (>100k calls per year) seeking to automate customer and sales support using human-like voice AI agents to enhance efficiency and customer satisfaction

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$1000/month
Pay as you go
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - extremely fast voice interaction - possibility to have humans in the loop - fairly priced especially compared to other tools on the market
  • Leaping AI is one of the most intuitive platforms I’ve seen for building AI agents. The onboarding process is clear and informative, making it easy to get started quickly. What stands out most is how responsive the team is as they listen to client feedback and are quick to fix bugs or roll out new features. As a startup, they’re moving fast and it really shows in how much the platform improves week to week. It’s a great feeling to know you're being heard.
  • Leaping AI has taken our sales process to the next level. The voice agent technology works reliably and identifies customer intents with impressive accuracy. We were especially impressed by the smooth integration with our existing systems and the strong performance even with high call volumes. Support has always been quick to respond and very knowledgeable. From a data privacy standpoint (including GDPR compliance), everything was handled professionally and transparently.
  • - Intuitive conversational flow design - Exceptional performance of the agents, they could answer almost all of the customer request (beyond my expectations!)
  • Leaping AI has hands down the best customer service I’ve ever experienced. The onboarding process was smooth, the support team is extremely responsive, and they genuinely care about your success.

Cons

  • - very rare cases where quality of voice AI isn't there yet, but I am sure that's a matter of time
  • The only small downside is that because they are growing fast, sometimes the documentation can lag behind the latest features. But whenever something isn’t clear, the support team is always available and quick to help, which really makes up for it.
  • The initial setup requires some technical understanding — though with the team's help, it's totally manageable.
  • - Nothing major, I wish it I could have self-serve the product and don't have to talk to their team
  • Honestly, not much to dislike. Some advanced features take a bit of time to fully understand, but Kevin is always available to help.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Hamming
hamming.ai/

Company Information

Leaping AI
Founded: 2023
United States
www.leapingai.com

Alternatives

Alternatives

Dialogflow

Dialogflow

Google

Categories

Categories

Integrations

Claude
GROW with SAP
Gemini
Gemini 1.5 Flash
Gemini 1.5 Pro
Gemini 2.0
Gemini 2.0 Flash
Gemini Enterprise
Gemini Nano
Gemini Pro
Google AI Plus
HubSpot CRM
OpenAI
Retell AI
Vapi AI
Zendesk
novomind iSHOP

Integrations

Claude
GROW with SAP
Gemini
Gemini 1.5 Flash
Gemini 1.5 Pro
Gemini 2.0
Gemini 2.0 Flash
Gemini Enterprise
Gemini Nano
Gemini Pro
Google AI Plus
HubSpot CRM
OpenAI
Retell AI
Vapi AI
Zendesk
novomind iSHOP
Claim Hamming and update features and information
Claim Hamming and update features and information
Claim Leaping AI and update features and information
Claim Leaping AI and update features and information