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About

Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.

About

Pangeanic is an AI and natural language processing company specializing in multilingual AI translation, data solutions, and language automation. Its ECOChat platform is an AI-powered multilingual virtual assistant designed to hyper-automate language processing at scale. Pangeanic helps organizations integrate AI translation with TMX and CSV files to save time and improve efficiency. The company supports advanced use cases such as anonymization, bias detection, and RLHF for large language models. Pangeanic works with global enterprises, governments, and media organizations to deliver secure, high-quality AI translation. Its solutions emphasize privacy, ethical AI development, and regulatory compliance. Pangeanic enables organizations to extract value from unstructured data while scaling multilingual communication.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises in need of a tool to protect revenue and unlock data insights to improve their services

Audience

Pangeanic is ideal for enterprises, government agencies, and global organizations that need secure, AI-powered multilingual translation and NLP solutions to scale content, automation, and language intelligence

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2,500 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.3 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Halosight
United States
www.halosight.com

Company Information

Pangeanic
www.pangeanic.com

Alternatives

Alternatives

Quaeris

Quaeris

Quaeris, Inc.

Categories

Categories

Integrations

Salesforce
Salesforce Agentforce Service
Zendesk

Integrations

Salesforce
Salesforce Agentforce Service
Zendesk
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Claim Halosight and update features and information
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Claim Pangeanic and update features and information