IQVIA Vigilance PlatformIQVIA
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About
Companies of all sizes rely on Halosight AI and NLP to power support effectiveness and analyze help desk signals. Unlock support signals while driving operational effectiveness. Spot opportunities to innovate. Customers choose Halosight to deliver positive support outcomes using untapped service cloud data. Innovation depends on doing more with data trapped in tickets and case histories. Halosight customers leverage AI and NLP to discover new opportunities. Information turns into action when agents have access to insights. Arm them with the ability to proactively solve issues instead of dealing with problems after the fact. Don't scroll through long lists of case reasons. Halosight automates case categorization to streamline routing and workflow processes using AI. Track new support signals that drive case deflection, knowledge management, and agent efficiency. Salesforce is our home, not just another integration. Delivered via the Salesforce App Exchange, installed in your instance.
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About
IQVIA Vigilance Platform is an integrated, comprehensive platform built to simplify safety and pharmacovigilance processes while boosting speed, accuracy, and efficiency. Delivered in our secure SaaS environment, using proprietary artificial intelligence, machine learning, and natural language processing algorithms, Vigilance Platform delivers insights that improve compliance, and product safety, and add value to your product development process. The platform covers every aspect of pharmacovigilance processes, capturing cases from patients through case processing, case submission to all authorities, and all case types. An intuitive interface makes IQVIA Vigilance Platform easy to use for affiliates, case processing teams, and signal detection teams. A transformational approach to pharmacovigilance improves compliance so you can focus on delivering safer, more effective drugs and devices faster.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises in need of a tool to protect revenue and unlock data insights to improve their services
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Audience
Companies requiring a solution to enhance their drug safety and pharmacovigilance processes through advanced automation and real-time analytics
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
$2,500 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHalosight
United States
www.halosight.com
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Company InformationIQVIA
United States
www.iqvia.com/solutions/safety-regulatory-compliance/safety-and-pharmacovigilance/iqvia-vigilance-platform
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Categories |
Categories |
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Integrations
Salesforce
Salesforce Agentforce Service
Zendesk
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