HST Pathways vs. TigerConnect Comparison


HST Pathways Healthcare Systems & Technologies	TigerConnect	+	+
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About At HST Pathways, every solution is purpose-built for surgery centers. We build ASC-specific technology shaped directly by ASC leaders, designed to solve real operational challenges across charting, billing, payments, OR scheduling, & more. From front-office tasks to clinical documentation and revenue cycle workflows, our products work together to support every role in the surgery center. Our platform brings the entire ASC workflow into one ecosystem, uniting administrative, clinical, financial, & scheduling tasks. Integrated tools ensure complete and accurate charting, simplify online payment collection, and streamline OR scheduling. With built-in communication features, surgeons, anesthesia providers, staff, and patients stay aligned at every step of the surgical journey. Our solutions help ASCs to seamlessly coordinate with health systems and physician offices as well as communicate effectively with patients across the entire continuum of care.	About Connect Staff, Patients & Providers Via HIPAA-Compliant Video, Voice & Text Cloud-based, TigerConnect enables hospitals, practices, and other healthcare organizations to collaborate with staff from anywhere and engage patients at home using the same, secure, smartphone and desktop app. TigerConnect modernizes clinical communication, enabling staff to reach each other by role immediately via text, voice or video. Exchange photos, videos, and other files from the field, labs, or integrated EHR systems to provide context and better care diagnoses. For further technology consolidation, modern scheduling ensures the right on-call physicians are contacted. TigerConnect also offers secure patient and family communication, delivering continuity of care while improving appointment show-rates, care plan adherence, documentation workflow, pre-op preparation, and post-op follow-ups. Improve the overall patient experience by delivering the easy, secure engagement today's patients expect.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience ASC Administrators seeking a tool to keep their facility connected, staff happy, and revenue high	Audience Healthcare organizations, providers, IT, and security staff
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Contact for pricing Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 2.3 / 5 ease 2.3 / 5 features 2.3 / 5 design 2.0 / 5 support 2.3 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We’ve been using HST’s EMR for a while now, and it’s been a game-changer. The system is super easy to use, and the support team is hands down the best we’ve ever worked with quick, knowledgeable, and genuinely helpful. I also love that multiple team members can chart at the same time without issues. We recently added HST Pay, which lets us take online patient payments right inside the system, and it’s been seamless. Nothing but had to use it because we had already been using their practice management system that was put in by Regents our management company and it would theoretically seamlessly connect HST was recommended as a suite of products for our surgery center, and seemed very promising at the start. Cons Getting set up wasn’t easy at first, but HST’s support team made the transition easier. Very difficult system to use by both the surgeons and anesthesiologists at our center. It has many hitches that create flow issues between the various players inputting information. If for example a particular time input was left by an upstream nurse those downstream in the operating room couldn’t input data . Their pads continually shut of on their own to”protect patient data” requiring endless complicated restarts by using personnel wasting time and frustrating users. There is no end around despite our continued complaints. Once you peek behind the curtain, the cracks reveal themselves.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Healthcare Systems & Technologies United States www.hstpathways.com	Company Information TigerConnect Founded: 2010 United States www.tigerconnect.com
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Categories Ambulatory Surgery Center (ASC) Supported Healthcare Claims Management Supported Plastic Surgery Supported	Categories Ambulatory Surgery Center (ASC) Supported Clinical Communication and Collaboration Supported Electronic Medical Records (EMR) Supported Healthcare Supported HIPAA Compliance Supported HIPAA Compliant Messaging Supported Patient Experience Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Telemedicine Supported
Show More Features Plastic Surgery Features Appointment Management Supported Before & After Pictures Not Supported Claims Management Supported Inventory Management Supported Patient Billing Supported Patient Flow Management Supported Patient Portal Not Supported Patient Records Management Supported Scheduling Supported	Show More Features Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Not Supported For Medical Purposes Not Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Not Supported Patient Queue Management Not Supported Practice Management Not Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported
Integrations Box Not Supported DOCTRIX Supported DeVero Not Supported Dropbox Not Supported EpicCare EMR Not Supported Lyniate Corepoint Not Supported MedServe Supported Medical Passport Supported ModMed Supported NextGen Healthcare EHR Supported OpenTempo Not Supported Oracle Health Ambulatory EHR Not Supported PointClickCare Not Supported Provation Supported QGenda Not Supported Rhapsody Not Supported SYNERGEN RCM Supported Surgical Notes Supported Waystar Supported Show More Integrations View All 9 Integrations	Integrations Box Supported DOCTRIX Not Supported DeVero Supported Dropbox Supported EpicCare EMR Supported Lyniate Corepoint Supported MedServe Not Supported Medical Passport Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported OpenTempo Supported Oracle Health Ambulatory EHR Supported PointClickCare Supported Provation Not Supported QGenda Supported Rhapsody Supported SYNERGEN RCM Not Supported Surgical Notes Not Supported Waystar Not Supported Show More Integrations View All 11 Integrations
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