HCL Launch

HCL Launch

HCL Technologies
+

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About

HCL Launch is the continuous delivery platform within the HCL Software DevOps suite of solutions. It automates application deployments across your IT environments and gives quick feedback for continuous delivery while providing the audit trails, versioning, and approvals needed in production. HCL Launch is designed to deploy anything, to anywhere, at any time so that delivery is never a barrier to your innovation. Continuous Delivery Automated, consistent deployments and rollbacks of applications. Integrate with build and test tools to automatically deploy, test, and promote new builds. Go beyond automated deployment alone, and incorporate repeatability, predictability, auditability, traceability into your delivery pipeline. Hybrid Applications Support Support for all platforms: from distributed to microservices, both on-prem and cloud based. Governance and Visibility Easily identify the “who, what, when, where, and how” of deployment automation.

About

Machine learning based ITSM software to meet all your service desk and IT service management needs. Increase employee and IT productivity by creating and fulfilling services, and resolving issues faster with embedded machine learning and automation. Avoid customizations and reduce the resources required to update and run your service desk – whether on-prem or in the cloud – and drive down TCO. Satisfy employees and let them get back to work easily and faster with a consumer-like service experience they expect, at their desk or on the go. Deliver automated services with rapid and measurable outcomes that result in a superior user experience and accelerate continual business process improvement. Get a grip on assets throughout their lifecycle at no additional cost. Benefit from SMAX’s modern user experience and ensure IT investment optimization and compliance.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who wants to deploy better software faster

Audience

Enterprise organizations

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HCL Technologies
Founded: 2001
United States
hcltechsw.com/launch

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/service-management-automation-x

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

Alternatives

BOSSDesk

BOSSDesk

BOSS Solutions

Alternatives

Freshservice

Freshservice

Freshworks
SysAid

SysAid

SysAid Technologies
SymphonyAI Apex

SymphonyAI Apex

SymphonyAI

Categories

Categories

Categories

Application Development Features

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Continuous Integration Features

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

DevOps Features

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Alexa Smart Properties
Authomize
BCMLogic Next
Common Controls Hub
FlexNet Manager
Globys Suite
IBM DevOps Velocity
ITRS Load Testing
Luciq
Matters.AI
Monitorpack Discovery
Optum AI Marketplace
Radiant RFID
RegScale
Serval
Splunk On-Call
Stacklet
UniAgent
UnifyApps

Integrations

Alexa Smart Properties
Authomize
BCMLogic Next
Common Controls Hub
FlexNet Manager
Globys Suite
IBM DevOps Velocity
ITRS Load Testing
Luciq
Matters.AI
Monitorpack Discovery
Optum AI Marketplace
Radiant RFID
RegScale
Serval
Splunk On-Call
Stacklet
UniAgent
UnifyApps

Integrations

Alexa Smart Properties
Authomize
BCMLogic Next
Common Controls Hub
FlexNet Manager
Globys Suite
IBM DevOps Velocity
ITRS Load Testing
Luciq
Matters.AI
Monitorpack Discovery
Optum AI Marketplace
Radiant RFID
RegScale
Serval
Splunk On-Call
Stacklet
UniAgent
UnifyApps
Claim HCL Launch and update features and information
Claim HCL Launch and update features and information
Claim OpenText Service Management Automation X and update features and information
Claim OpenText Service Management Automation X and update features and information
Claim ServiceNow and update features and information
Claim ServiceNow and update features and information