Gym Assistant

Gym Assistant

Bio-Logic Inc.
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About

Gym Management Software with No Monthly Fees Gym Assistant is easy to use but powerful gym management software with no monthly fees, designed for gyms that want full control without recurring monthly fees. Ideal for gyms, health clubs, fitness centers, boxing & MMA academies, personal training studios, recreation centers, swim pools, & wellness facilities. Manage member sign-up, attendance, payments, billing, & retail sales with integrated POS. Control door access, track check-ins, & generate detailed membership and revenue reports—all from one integrated system backed by quality US based Support. Streamline daily operations & reduce front desk workload through automation. Optional MemberConnect digital services include an online member portal, SMS messaging, & a mobile app for check-in & door access. Easy to use & quick to learn, Gym Assistant lets staff register new members in minutes. No monthly fees, one-time purchase, no contracts-you own it. Simple, powerful and affordable.

About

TeamUp is the most recommended management software for independent gyms, studios, CrossFit boxes, personal trainers and their in-person, online, and on-demand services. TeamUp’s all-in-one software offers bookings, payments, customer relationship management, and a rich feature-set of business management including valuable insights and reporting, specially designed for fitness business owners. Managing class schedules, taking payments, and connecting with members is far easier when you have software that’s built to help you run the best version of your business. Promotional tools and integrations included with Zapier, Kisi for Access Control, Classpass, MoveGB, OpenActive, Mailchimp, and Customer Referrals are all ready for activation immediately. And, fitness customers love it, too! It’s easy to book and pay in advance, without having to make a call or email. Let TeamUp take the complexity out of managing your fitness business and get started today with a free 30-day trial.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Gyms, fitness centers, athletic clubs, boxing, martial arts, personal training, swim centers, parks and recreation centers, wellness studios, health clubs

Audience

Independent Fitness Business Owners

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$780.00/one-time
Free Version Not Supported
Free Trial Supported

Pricing

$99.00 per month
Scales automatically based on active customers.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to use, Timely updates and upgrades, Great customer service and prompt response time Provides everything we’ve needed in a Club management software for over 19 years.
  • Ease of use, customer support, fob integrated software, costs vs other products on the market, software updates, product improvements.
  • The ease at which everything is integrated: auto-door, all hardware needed, monthly dues processing, reporting is fantastic, ease of set-up and modification to system. CUSTOMER SERVICE IS SUPERIOR.
  • First and foremost is customer service. Though Gym Assistant is a good product on its own. When problems arise who is there to help? Problems are few but when they arise Gym Assistant’s customer service has always solved them quickly and to my satisfaction.
  • Cost effective for small business. Easy to use. Ease to train others how to use. Love the Mobile alerts with the last upgrade.

Cons

  • I would like to see the addition of a class management application, that could track class reservations, attendance and revenue.
  • I can't really say I have any cons. If anything, the software lacks CRM capabilities BUT I cannot complain due to the low cost for the software platform. Majority of the other gym software companies charge exorbitant fees for similar software with CRM capabilities.
  • Nothing. Any glitches I have had are directly related to my lack of tech skills. Quickly addressed by the support team.
  • It would be nice to be able to text members concerning the status of their memberships. Automatically would even be more advantageous. Missed payments, past due accounts, expired credit cards. Reports will provide the info but not the results.
  • While support is always helpful, I find that waiting for someone to get to work in California a bit inconvenient. At times messages pop up on assistant that are errors due to upgrades and nobody tells you about it- makes you wonder if theres a system problem in your business.

Pros & Cons from Real Users

Pros

  • We all work in different ways delivering similar products, Teamup allows you the flexibility to run your business in a way that suits you. My staff all find it really easy to use too which is essential. Plenty of feedback on our numbers show us where we can improve or pull something that't not working as well as we might like. The pricing structure allows a new business to get going without crazy overhead from the off. Best of all is the back room support that help you and gives you suggestions if you are really stuck.

Cons

  • Not a lot to be totally honest. I had used another online booking site who consistently put their prices up and stopped me accessing some of their product unless I upgraded. With Teamup I had access to everythging from the start.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Bio-Logic Inc.
Founded: 1989
United States
www.gymassistant.com

Company Information

TeamUp
Founded: 2011
United States
goteamup.com/

Alternatives

Alternatives

Categories

Club Management Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported

Categories

Club Management Supported
Dance Studio Supported
Fitness Supported
Gym Management Supported
Martial Arts Supported
Personal Trainer Supported
Pilates Studio Supported
Yoga Studio Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Not Supported
Contract Management Supported
Employee Management Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Gym Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Supported
Email Campaign Management Supported
Employee Scheduling Not Supported
Membership Management Supported
Online Booking Not Supported
Payment Processing Supported
Waiver Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Not Supported
Event Management Not Supported
Online Registration Not Supported
Rank Management Not Supported
Scheduling Not Supported
Student Management Supported

Membership Management Features

Application Management Not Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Not Supported

Parks and Recreation Features

Billing & Invoicing Supported
Check-in / Check-Out Supported
Child Care Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Not Supported
Facility Management Not Supported
League / Team Management Not Supported
Membership Management Supported
Registration Management Not Supported
Rental Management Not Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Fitness Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Supported

Martial Arts Features

Attendance Management Supported
Class Management Supported
Event Management Supported
Online Registration Supported
Rank Management Supported
Scheduling Supported
Student Management Supported

Dance Studio Features

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Certification Tracking Supported
Client Management Supported
Commission Management Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Supported
Payment Processing Supported
Wellness Plans Not Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Integrations

AWeber Not Supported
Authorize.Net Not Supported
Braintree Not Supported
Constant Contact Not Supported
GoCardless Not Supported
Google Calendar Not Supported
Kisi Not Supported
Mailchimp Not Supported
PayPal Not Supported
PaySimple Not Supported
Quickwork Not Supported
Slack Not Supported
Stackreaction Not Supported
Stripe Not Supported
Touchtown Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

AWeber Supported
Authorize.Net Supported
Braintree Supported
Constant Contact Supported
GoCardless Supported
Google Calendar Supported
Kisi Supported
Mailchimp Supported
PayPal Supported
PaySimple Supported
Quickwork Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Touchtown Supported
Wufoo Supported
Zapier Supported
Claim Gym Assistant and update features and information
Claim Gym Assistant and update features and information
Claim TeamUp and update features and information
Claim TeamUp and update features and information