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About

GuideCX® is a client implementation and onboarding project platform that helps you invite, guide, and engage internal and customer teams in a transparent process that delivers value faster. You only get one chance to make a first impression. A smooth and transparent client onboarding and software implementation process is key to putting your best foot forward. Get visibility when you’re onboarding new customers with the industry’s only enterprise-level reporting engine. The GUIDEcx Navigator gives you the ability to forecast, optimize, and automate your client onboarding. Customer retention is won and lost during the first 30 days of the onboarding experience. If you treat the customer onboarding experience as an afterthought, your contract with the client will become just that – and who wants to leave money on the table!

About

Micromerce is a modular cloud software platform that streamlines and automates the end-to-end processes of client or partner onboarding, data migration, enablement, and support. It provides a unified onboarding portal, back-office management system, and automation layer so organizations can manage, track, and automate every onboarding task, from sales hand-off through activation, while giving clients a clear step-by-step view and reducing manual coordination. For data migration, it offers an integrated toolkit that supports any source format, automatic transformation and mapping, built-in validation dashboards, and full transparency over migration quality and status. In the support and enablement domain, Micromerce includes AI-powered workflows, ticket deflection, embedded contextual guidance, and analytics to reduce support load and accelerate customer activation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to onboard clients better

Audience

B2B software companies and SaaS vendors seeking a tool to manage client onboarding, data migration and post-sale enablement with speed, transparency and less manual work

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GuideCX
Founded: 2017
United States
www.guidecx.com

Company Information

Micromerce
Germany
www.micromerce.com

Alternatives

Alternatives

Clustdoc

Clustdoc

Clust Technologies

Categories

Categories

Data Migration Supported

Project Management Features

Agile Methodologies Not Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Not Supported
Customizable Templates Supported
Gantt Charts Not Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Not Supported

Integrations

Amazon Honeycode Not Supported
Bitbucket Not Supported
DATEV Not Supported
Google Calendar Not Supported
Infor Nexus Not Supported
Kustomer Not Supported
Microsoft Teams Not Supported
Oracle Fusion Cloud HCM Not Supported
PandaDoc Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Slack Not Supported
Smartsheet Not Supported
Snapchat Ads Not Supported
Snowflake Not Supported
Stripe Not Supported
Trend Micro Check Not Supported
Upsolver Not Supported
Zendesk Not Supported
Zendesk Sell Not Supported

Integrations

Amazon Honeycode Supported
Bitbucket Supported
DATEV Supported
Google Calendar Supported
Infor Nexus Supported
Kustomer Supported
Microsoft Teams Supported
Oracle Fusion Cloud HCM Supported
PandaDoc Supported
Salesforce Supported
ServiceNow Supported
Slack Supported
Smartsheet Supported
Snapchat Ads Supported
Snowflake Supported
Stripe Supported
Trend Micro Check Supported
Upsolver Supported
Zendesk Supported
Zendesk Sell Supported
Claim GuideCX and update features and information
Claim GuideCX and update features and information
Claim Micromerce and update features and information
Claim Micromerce and update features and information