Guestmeter vs. Yonder Comparison


Guestmeter	Yonder TOMIS Holdings	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website rezStream Cloud PMS Grow revenue and streamline operations with our easy-to-use reservations software and online booking engine. With our cloud-based solutions, you have the flexibility to maximize the guest experience during, before, and after the stay. Train staff and implement automated processes that improve operations, enhance guest management efforts, and secure payments with our integrated payment processing. - Improve Operational Efficiency - OTA/Google Hotels Connections - Real-Time Rates/Availability - Multiple Calendar Options - Upsell Add-Ons and Packages - ADA Search Filters - 24/7/365 Support (Phone, Email, and Knowledge Base Articles) 126 Ratings Visit Website SiteMinder SiteMinder’s high-converting online hotel booking engine empowers you to maximize bookings from your hotel website and reduce dependency on third-party sales channels. Grow your direct online bookings with zero commission. Make booking easy for your guests. Simple 2-step booking process. Mobile-friendly so guests can book on all devices. 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The Channel Manager syncs calendars across booking sites, preventing double bookings and ensuring up-to-date availability. Smoobu's Booking Engine focuses on attracting and retaining guests by enabling users to design their own booking system, boosting direct bookings and revenue. The Guest Communication module personalizes and schedules messages to enhance guest experiences. The Website Builder creates personalized sites to reach more guests, while the Guest Guide provides detailed information. Smoobu Dynamic Pricing adjusts rates to attract bookings. With Statistics and Account Access, users can manage teams and view rental operations. Smoobu supports various property types, from apartments to boutique hotels, offering centralized bookings and performance tracking for properties of all sizes. 209 Ratings Visit Website Hostaway Trusted by 20,000+ property managers worldwide, Hostaway is the industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. WHAT YOU CAN DO WITH HOSTAWAY Real-time sync on calendars, pricing, and messages across all major channels (Airbnb, Vrbo, Booking.com, Google) Automate 93% of repetitive guest communication with AI Replies Increase earnings by 25%+ with Dynamic Pricing Track performance with advanced reporting and insights Self-serve Owner Portals and automated statements for professional, transparent owner reporting Create or connect your own direct booking website WHY HOSTS CHOOSE HOSTAWAY For property managers scaling from 5 to 500+ properties, Hostaway grows with you. And, for when you need assistance: Award winning 24/7 phone support, with help always a call away A comprehensive Help Center for self-service A 97%+ customer satisfaction rating Global team for multi-language coverage 2,110 Ratings Visit Website Silverware Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. 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So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Bokun Bókun, a Tripadvisor company, is the complete booking and channel management solution for extraordinary experiences. The only booking system you’ll need to run, sell, and grow your experiences. Bókun is the how to your wow - tech built for experience operators and resellers who want to focus on guest experiences, not get lost in admin. One platform. Every tool. From booking widgets that boost direct bookings, an engine for instant online sales, a Marketplace of 2,600+ OTAs and resellers, seamless channel and inventory control, website builder, and detailed reporting. All set up to boost bookings and strip away admin headaches. ✅ Stop juggling systems. Run everything from one dashboard. Save up to 200 hours/year. ✅ Bookings sync instantly so you avoid double-bookings and admin frustration. ✅ Scale your business with 2,600+ resellers, including 70+ global OTAs, smart reporting to spot new opportunities, and flexible channel control. Claim your two week free trial (no c 804 Ratings Visit Website DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. 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About Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.	About Yonder is a guest engagement platform for tour and activity operators. It combines AI-powered voice and chat assistants with review management and guest communication tools to help businesses answer inquiries, support booking conversations, and stay in touch with customers. Operators can configure automated responses for common questions, route guest requests, and provide service across digital channels. Yonder also collects and manages customer reviews, supports review responses, and gives teams a way to monitor guest feedback. The platform connects with tour-operator reservation systems and communication services, and offers web access along with iOS and Android apps. It is designed for tourism businesses ranging from smaller operators to larger, multi-location teams that need to manage guest questions and feedback before and after a tour or activity.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality	Audience Tour and activity operators, including smaller operators and larger tourism businesses, seeking guest communication, AI-assisted inquiry handling, and review management.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing $49/monthly/per property Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages. Free Version Not Supported Free Trial Supported	Pricing $75/month Reviews Essentials is $75/month for up to 100 review requests per month. Higher monthly tiers are $125 for up to 500 requests, $165 for up to 1,000, and $215 for up to 2,000; enterprise pricing is custom. Discounted annual billing is available. The listed starting plan is not priced per user. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Guestmeter Founded: 2019 Turkey www.guestmeter.com	Company Information TOMIS Holdings Founded: 2017 United States www.yonderhq.com
Alternatives IntuitiveStay	Alternatives No Alternatives
GuestRevu
GuestTouch
HotelFriend
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Categories Car Rental Supported Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Email Marketing Supported Hostel Management Supported Hotel Channel Management Supported Hotel Management Supported Reputation Management Supported Restaurant Management Supported Review Management Supported SMS Marketing Supported SMS Survey Supported Survey Supported	Categories AI Chatbots Supported AI Voice Agents Supported
Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Feedback Features Alerts / Notifications Supported Behavior Analytics Supported Bug Reports Not Supported Community Feedback Tools Supported Live Chat Not Supported Negative Feedback Management Supported Net Promoter Score (NPS) Supported Screenshot / Screen Capture Not Supported Surveys Supported User Testing Tools Not Supported Video Feedback Not Supported Visual Feedback Tools Supported Voice of the Customer (VoC) Not Supported Website Feedback Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Not Supported Dynamic Content Not Supported Event Triggered Email Supported Image Library Supported Landing Pages/Web Forms Not Supported Mailing List Management Supported Mobile Optimized Emails Supported Reporting/Analytics Not Supported Subscriber Management Not Supported Template Management Supported WYSIWYG Email Editor Not Supported Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Restaurant Management Features Billing & Invoicing Not Supported Built-in Accounting Not Supported Employee Management Not Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Not Supported Sales Tracking Not Supported Table Management Not Supported Wait List Management Not Supported Waitstaff Management Not Supported Review Management Features Campaign Management Not Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Not Supported White Label Not Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Not Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported
Integrations Zapier Supported Axis LMS Supported Chargebee Supported Checkfront Not Supported Cloudbeds Supported Facebook Messenger Not Supported FareHarbor Not Supported Instagram Not Supported Mews Supported Peek Pro Not Supported SiteMinder Supported Stayntouch PMS Supported The Flybook Not Supported Tripadvisor Supported WaveRez Not Supported WhatsApp Not Supported Wufoo Supported Xola Not Supported Zaui Not Supported Show More Integrations View All 12 Integrations	Integrations Zapier Supported Axis LMS Not Supported Chargebee Not Supported Checkfront Supported Cloudbeds Not Supported Facebook Messenger Supported FareHarbor Supported Instagram Supported Mews Not Supported Peek Pro Supported SiteMinder Not Supported Stayntouch PMS Not Supported The Flybook Supported Tripadvisor Not Supported WaveRez Supported WhatsApp Supported Wufoo Not Supported Xola Supported Zaui Supported Show More Integrations View All 14 Integrations
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