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About

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

About

Revinsta is a cloud-based hotel reputation management platform for hotels, resorts, guesthouses, vacation rentals and hospitality groups. It brings guest reviews into a shared workspace, drafts responses in each property’s brand voice and the guest’s language, and supports review-response workflows with configurable automation and human approval. Review analytics organize feedback into topics and highlight recurring issues that affect ratings; multi-property reporting and competitor benchmarking help teams compare properties and identify priorities. The product also includes surveys, review widgets, exportable reports and a guest-feedback assistant that answers questions using review and survey data. Teams can connect Google Business Profile for review-history synchronization and reply posting, and connect Mews to import guest checkouts for post-stay review requests. The service is accessed online without installing software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

hotel, hostel, restaurant, guesthouse, bnb, car rental, airport transfer, cruise, tours, hospitality

Audience

Hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, groups and chains.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/monthly/per property
Small package starling from $49. Guestmeter account plans have various pricing tiers to meet the needs from small to x-large packages.
Free Version Not Supported
Free Trial Supported

Pricing

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Guestmeter
Founded: 2019
Turkey
www.guestmeter.com

Company Information

Revinsta
Founded: 2026
Canada
revinsta.com

Alternatives

IntuitiveStay

IntuitiveStay

5.0 out of 5 stars

Alternatives

IntuitiveStay

IntuitiveStay

5.0 out of 5 stars
HotelFriend

HotelFriend

4.9 out of 5 stars

Categories

Car Rental Supported
Customer Feedback Supported
Email Marketing Supported
Hostel Management Supported
Hotel Management Supported
Review Management Supported
SMS Marketing Supported
SMS Survey Supported
Survey Supported

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Not Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Not Supported
Subscriber Management Not Supported
Template Management Supported
WYSIWYG Email Editor Not Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Mews Supported
Axis LMS Supported
Chargebee Supported
Clock PMS+ Supported
Cloudbeds Supported
Google Business Profile Not Supported
PayPal Supported
SiteMinder Supported
Stayntouch PMS Supported
Tripadvisor Supported
Wufoo Supported
Zapier Supported

Integrations

Mews Supported
Axis LMS Not Supported
Chargebee Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Google Business Profile Supported
PayPal Not Supported
SiteMinder Not Supported
Stayntouch PMS Not Supported
Tripadvisor Not Supported
Wufoo Not Supported
Zapier Not Supported
Claim Guestmeter and update features and information
Claim Guestmeter and update features and information
Claim Revinsta and update features and information
Claim Revinsta and update features and information