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About

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

About

Revinsta is a cloud-based hotel reputation management platform for hotels, resorts, guesthouses, vacation rentals and hospitality groups. It brings guest reviews into a shared workspace, drafts responses in each property’s brand voice and the guest’s language, and supports review-response workflows with configurable automation and human approval. Review analytics organize feedback into topics and highlight recurring issues that affect ratings; multi-property reporting and competitor benchmarking help teams compare properties and identify priorities. The product also includes surveys, review widgets, exportable reports and a guest-feedback assistant that answers questions using review and survey data. Teams can connect Google Business Profile for review-history synchronization and reply posting, and connect Mews to import guest checkouts for post-stay review requests. The service is accessed online without installing software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and hospitality businesses that want to manage online reviews and generate good guest reviews

Audience

Hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, groups and chains.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

30$/month/property
Pricing is tiered according to property or group needs.
Free Version Supported
Free Trial Supported

Pricing

$75/property/month
The monthly plan is $75 per property per month. Annual billing is $720 per property per year ($60 per month equivalent). The plan includes 300 review replies per property; additional replies are $0.35 each. Properties beyond 10 receive a 20% discount. A 7-day trial is available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GuestRevu
Founded: 2014
United Kingdom
www.guestrevu.com

Company Information

Revinsta
Founded: 2026
Canada
revinsta.com

Alternatives

Alternatives

IntuitiveStay

IntuitiveStay

5.0 out of 5 stars
IntuitiveStay

IntuitiveStay

5.0 out of 5 stars
ReviewPro

ReviewPro

Review Rank
Reviato

Reviato

EthosLink
5.0 out of 5 stars

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

Google Business Profile Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
For-Sight CRM Supported
Mews Not Supported
RoomRaccoon Supported
Tripadvisor Supported

Integrations

Google Business Profile Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
For-Sight CRM Not Supported
Mews Supported
RoomRaccoon Not Supported
Tripadvisor Not Supported
Claim GuestRevu and update features and information
Claim GuestRevu and update features and information
Claim Revinsta and update features and information
Claim Revinsta and update features and information