SABA Chatbot

SABA Chatbot

SABA Hospitality
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About

GuestPilot is a cloud-based guest communications and reservations tool for independent hotels, inns, resorts, hostels, and day-pass venues. It combines automated guest replies across website chat, Instagram, Facebook Messenger, and phone with a shared inbox and reservations pipeline for staff. The system can answer guest questions in English and Spanish, send booking links prefilled with requested dates and party size, and support direct-booking inquiries. Hotel teams can also offer day passes with capacity limits, review payment receipts, share QR-code menus, and route event or group requests to staff. GuestPilot is accessed through the web and is designed to help lodging teams manage inquiries and booking opportunities in one workflow alongside their existing guest-service processes.

About

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Independent hotels, inns, resorts, hostels and day-pass venues.

Audience

Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$8/room/month
Essentials costs $8 per room per month, with a $159 monthly minimum. Pro costs $13 per room per month, with a $359 monthly minimum. Onboarding is a one-time $590 fee, waived with annual billing, which includes two months free.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fuly
Founded: 2020
United States
guestpilot.win/

Company Information

SABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/

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Categories

Guest Messaging Supported

Categories

Guest Messaging Supported

Integrations

Facebook Messenger Not Supported
Knowcross Not Supported
LINE Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Slack Not Supported
Tripadvisor Not Supported
WeChat Not Supported

Integrations

Facebook Messenger Supported
Knowcross Supported
LINE Supported
Oracle Hospitality Reporting and Analytics Supported
Slack Supported
Tripadvisor Supported
WeChat Supported
Claim GuestPilot and update features and information
Claim GuestPilot and update features and information
Claim SABA Chatbot and update features and information
Claim SABA Chatbot and update features and information