GrowthDot Video Reply vs. Zendesk Sunshine Comparison Chart

Capture. Create. Connect. TechSmith Snagit is a powerful screen capture and recording tool that makes it easier than ever to collect and share information. With intuitive editing features and access to a library of templates, anyone can transform simple captures into professional-quality images, GIFs, and videos. Share information like never before Snagit lets you quickly capture your screen and camera at the same time and instantly share your video anywhere. Give status updates, deliver feedback, or demonstrate a process without a meeting, call, or long email. Bring your ideas to life Adding context to your screen captures is a breeze with Snagit's full suite of easy-to-use editing tools. Redact sensitive information, rearrange objects, and even draw on your screen while you record a video. Work and share from anywhere Instantly share your images, videos, and GIFs via the apps you already use every day.

Read script, lyrics & speech in an easy to use teleprompter with mirroring, speed change and font change. Teleprompter is the best teleprompter app you can find in the app store! With this app, you can read your script easily without worrying about forgetting the next line. Teleprompter works well on iPhone, iPad and MacOS too! It has the following features: - Create and edit your scripts on the device - Import Txt, Word and PDF files from the cloud - Record Videos inside of the app - Set the speed of the playback - Set a specific time for the playback - Mirror the playback both vertically and horizontally - Set the font size - Use your Bluetooth keyboard as a remote to control​ the playback - Customize keyboard shortcuts

The best all-in-one screen recorder and video editor. Camtasia makes it simple to record and create professional-looking videos on Windows and Mac. Camtasia is quick to learn. You don’t need a big budget or fancy video editing skills. Simply record your screen and add a few effects. Whether you have experience or this is your first time making a video, we’ll give you everything you need to make a high-quality video. Create content your viewers actually watch. A video will give you more interaction and help your audience to learn more than with text alone. Record anything on your computer screen–websites, software, video calls, or PowerPoint presentations.

Transform Your Support Team with Effortless Automation Tired of repetitive tasks slowing down your support team? QueryPal empowers support representatives and teams to deliver exceptional service by automating ticket responses, freeing up time for more complex issues that require a human touch. With advanced AI-driven workflows, you can reduce response times, increase efficiency, and ensure consistent, accurate support every time. Whether it's handling common inquiries or managing bulk requests, your team stays focused on what matters most—delighting your customers. Faster Resolutions: Automate responses to common questions and tickets, accelerating your team’s ability to resolve issues. Consistency & Accuracy: Ensure every customer interaction is handled with the same level of care and detail, reducing errors. Increased Productivity: Free your team from routine tasks, giving them more time to focus on complex or high-priority cases.

Our leading asset lifecycle management software enables you to create POs, schedule services and manage vendors effortlessly. Easy depreciation management and custom reports help you make well-informed business decisions. Use our mobile app for RFID, Barcode and QR Code scans; gain compliance with regulatory bodies. Location and maintenance histories make this a must for fixed asset management. We are also integrated with Zendesk and Jira. Try Us Out For Free!

Simplify applicant selection process with the eSkill Talent Assessment Platform, a web-based pre-employment screening, and skills assessment platform. It features an extensive Test Library from which users can choose pre-prepared subject- and job-based tests, or choose questions and add their own content to create customized tests. They can include simulation questions that replicate their work environment and video response questions to get a complete view of candidates.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.

Digital Adoption and User Training in One Solution. ClickLearn is a Digital Adoption Platform, which captures work processes in enterprise software. The platform auto-produces learning content in 7 formats and 45 languages, creates a customizable e-learning portal and keeps documentation current with automatic updates. The unique recording technology behind ClickLearn saves time and ensures that users are successfully onboarded into your business software by automating the process of creating training material and documentation. When processes are recorded using ClickLearn, with a single click customers can produce step-by-step instructions, virtual assistance, e-learning, and interactive process videos in more than 45 languages. And with each software release, customers can automatically update their content including screenshots with a click of a button. It is easy to get started, with no complexity and no infrastructure is required.

BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.

Jobma is a cloud-based video interviewing platform trusted by companies globally. It offers a range of virtual interviewing tools, including pre-recorded one-way video interviewing, automated interview scheduling, coding assessments for technical hiring, and more. Its AI-powered features, such as automated scoring, proctoring, and transcriptions, are designed to prevent unconscious bias in hiring and save employers time. The platform integrates with the most popular ATS natively and 5,000+ apps using Zapier. Support is available via live chat, email, and phone. Jobma is SOC 2 Type II certified, GDPR and CCPA compliant, ensuring the highest level of security and privacy for its users’ data. It's used by 3,000+ customers in more than 50 countries and is available in 16 languages.