Groove

Groove

Groove Networks
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About

Build better customer experiences with Groove. Everything you need to convert, support, and delight your customers. We're here every step of the way making sure you and your team deliver standout customer experiences easily with Groove. Genuine, 1:1 conversations with your customers with ease. Less time spent on support, more time solving your customers' needs. Groove enables your support team to seamlessly deliver customer needs faster and more efficiently. Add internal notes to your conversations to have private discussions with your teammates. Easily see if somebody is already replying to a conversation to avoid embarrassing double replies. By assigning conversations to specific team members, it’s always clear who is responsible for what.

About

Your Complete Digital Products and Services Online Sales System. We built a complete platform so you don't need to get frustrated by duct taping different services together and paying thousands per month to run your online business. GrooveSell™ is a complete and robust shopping cart and affiliate program. Once you try it, it will become your new favorite secret weapon. Making sales has never been this much fun! Now you do. You heard of the banks and zoos? Welcome to the new GrooveAffiliate™ Marketplace. Build landing pages with GroovePages. Powerful automated, behavioral based email marketing based on tagging (optional with GrooveMail™). Membership site platform (optional with GrooveMember™). Powerful Video marketing built right in (optional with GrooveVideo™). Once you try it, it will become your new favorite secret weapon. Making sales has never been this much fun!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses looking for a powerful Help Desk solution

Audience

Online sellers and affiliate marketers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • They're building it right and building for the future. The page builder helps you make a ridiculously customized site. There are so many apps in here and more to come! I don't have to deal with multiple software company's stuff crashing my sites because of updates or anything like that.

Cons

  • The aggressive rollout timeline means this SaaS has a few bugs to work out each time a new app comes on board. Training material needs to be better.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Groove Networks
Founded: 2013
United States
www.groovehq.com

Company Information

GrooveFunnels
groovefunnels.com

Alternatives

Alternatives

Deadline Funnel

Deadline Funnel

Smart Funnel Software
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GroovePacker

GroovePacker

Groove Industries
Groove

Groove

Clari
GroovePacker

GroovePacker

Groove Industries

Categories

Categories

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Stackreaction
APIANT
AppFollow
Aritic PinPoint
Beanstalk
Campaign Monitor
ClickCoach
Constant Contact
Cyfe
Gong
Integry
JustCall
LinkedIn Sales Navigator
Lyftrondata
Mailchimp
Rambox
Refold
Revamp CRM
Salesforce Agentforce Education
Slaask

Integrations

Stackreaction
APIANT
AppFollow
Aritic PinPoint
Beanstalk
Campaign Monitor
ClickCoach
Constant Contact
Cyfe
Gong
Integry
JustCall
LinkedIn Sales Navigator
Lyftrondata
Mailchimp
Rambox
Refold
Revamp CRM
Salesforce Agentforce Education
Slaask
Claim Groove and update features and information
Claim Groove and update features and information
Claim GrooveFunnels and update features and information
Claim GrooveFunnels and update features and information