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About

Groopit delivers actionable insights by aggregating data shared across platforms and disciplines – sales, success, support, marketing, product management, and all customer-facing employees. Groopit provides a big-picture view, making the patterns and anomalies visible to everyone involved. View, search, send, and empower everyone to inform their own decisions with real-time data from employees. The Groopit API makes integrating data into Excel, Power BI, Viva, and countless enterprise systems easy. Groopit offers Single Sign-On, advanced privacy, security, and HIPAA-enabled data protection. Enlist 10 employees or 10,000 to share real-time data: competitive intelligence, product feedback, sales insights, the voice of the customer, and any data needed to inform a decision. Data sharing Workflows combine fields to make real-time data sharing easy – images, location, tags, text, numbers, date & time, drop-down lists, tables, and flags. Make sensitive data hidden.

About

Centralize decisioning and break down organizational silos to deliver better customer experiences with Kitewheel’s unique set of out-of-the-box capabilities. Unify your data with seamless out-of-the-box integrations and adaptors built to be agnostic to channels, systems and databases. Connect and stitch identifiers and behaviors to individual profiles, with Kitewheel’s ID Manager for a 360 view of the customer. Visualize and understand how customers interact and engage through time across every channel with sophisticated real-time Journey Analytics. Align your journey to customer objectives to create exceptional experiences with our intuitive marketer-friendly journey mapper. Decide on the best next action for every individual customer with our real-time, scalable, best-in-class decisioning engine. Automate processes and drive journey improvements with out-of-the-box AI, Machine Learning and journey path testing.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a powerful Customer Experience platform

Audience

Companies looking for a customer journey software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5,000 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Groopit
Founded: 2018
United States
groopit.co

Company Information

Kitewheel
Founded: 2013
United States
kitewheel.com

Alternatives

Alternatives

sandsiv+

sandsiv+

SANDSIV
inQuba CX

inQuba CX

inQuba
Benbria Loop

Benbria Loop

Benbria
Microsoft Viva

Microsoft Viva

Microsoft

Categories

Categories

Integrations

Airtable Supported
Connect Not Supported
Google Analytics Supported
Microsoft Excel Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Microsoft Viva Supported
Salesforce Supported
Slack Supported
Smartsheet Supported
Tableau Supported

Integrations

Airtable Not Supported
Connect Supported
Google Analytics Not Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
Microsoft Viva Not Supported
Salesforce Not Supported
Slack Not Supported
Smartsheet Not Supported
Tableau Not Supported
Claim Groopit and update features and information
Claim Groopit and update features and information
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Claim Kitewheel and update features and information