Audience
Companies looking for a customer journey software
About Kitewheel
Centralize decisioning and break down organizational silos to deliver better customer experiences with Kitewheel’s unique set of out-of-the-box capabilities. Unify your data with seamless out-of-the-box integrations and adaptors built to be agnostic to channels, systems and databases. Connect and stitch identifiers and behaviors to individual profiles, with Kitewheel’s ID Manager for a 360 view of the customer. Visualize and understand how customers interact and engage through time across every channel with sophisticated real-time Journey Analytics. Align your journey to customer objectives to create exceptional experiences with our intuitive marketer-friendly journey mapper. Decide on the best next action for every individual customer with our real-time, scalable, best-in-class decisioning engine. Automate processes and drive journey improvements with out-of-the-box AI, Machine Learning and journey path testing.
Other Popular Alternatives & Related Software
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With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically.
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Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX
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inQuba CX
Your customers are giving feedback all the time. Omni-channel survey authoring and management (through inQuba’s intuitive graphical user interface) allows customers to give feedback at any stage of their journey, on their preferred channel. Every survey is highly personalized and contextual, driven by the Single View of every customer. Deliver the right insight to the right person at the right time. inQuba provides the ability to organize feedback into channels for different audiences, and escalate important issues based upon rules. This could be a low NPS score, or negative sentiment and themes discovered in the analysis of verbatim feedback. Drive issues to resolution collaboratively within SLAs and built-in workflow. Your customers’ journeys offer great insight. Model customers’ journeys with experience steps and service channels, allowing their structured and unstructured feedback to be linked to every step of their journey.
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Pricing
Starting Price:
$5,000 per month
Integrations
Company Information
Kitewheel
Founded: 2013
United States
kitewheel.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Kitewheel Frequently Asked Questions
Q: What kinds of users and organization types does Kitewheel work with?
Kitewheel works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Kitewheel support in their product?
Kitewheel supports these languages: English.
Q: What kind of support options does Kitewheel offer?
Kitewheel offers support via phone support and online.
Q: What other applications or services does Kitewheel integrate with?
Kitewheel integrates with: Connect.
Q: What type of training does Kitewheel provide?
Kitewheel provides training in the form of documentation, live online, and webinars.
Q: How much does Kitewheel cost?
Pricing for Kitewheel starts at $5,000 per month.
