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About

GroHawk uses NPS, CSAT & CES to help you identify how your customers are feeling right now about your brand. Are your employees and customers ready to get back to business with you? What changes would they like to see?​ Need a tool to gather customer details for Track & Trace? ​ Survey your employees and identify their sentiments on your measures as they return to work. Speak to your customers and understand their concerns as they begin to shop with you again. Ensure you're compliant with government guidelines by collecting customer details as you reopen your business. GroHawk comes preloaded with survey questions tailored specifically for your industry by leading retail professionals. Add to core surveys with your own business specific questions which allow you to capture feedback on any aspect of your offering. Multiple report types can be generated in the system for accurate analysis and better understanding of your customer behaviour.

About

Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution to create surveys for their clients and customers

Audience

Survey solution for companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35 per month
Free Version Supported
Free Trial Supported

Pricing

$49 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GroHawk
Founded: 2017
United Kingdom
www.grohawk.com

Company Information

Startquestion
Founded: 2006
Poland
www.startquestion.com

Alternatives

SurveyBox

SurveyBox

YellowHawk

Alternatives

CHI Express

CHI Express

Logica Infotech Services
PxidaCX

PxidaCX

Pxida

Categories

Categories

Data Collection Supported
Employee Survey Supported
NPS Supported
Survey Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Asana Not Supported
FreshMail Not Supported
Google Analytics Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Service Management Not Supported
KonnectzIT Not Supported
Mailchimp Not Supported
Manago AI Not Supported
Microsoft 365 Not Supported
Salesforce Not Supported
Shopify Not Supported
Slack Not Supported
Stackreaction Not Supported

Integrations

Asana Supported
FreshMail Supported
Google Analytics Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Service Management Supported
KonnectzIT Supported
Mailchimp Supported
Manago AI Supported
Microsoft 365 Supported
Salesforce Supported
Shopify Supported
Slack Supported
Stackreaction Supported
Claim GroHawk and update features and information
Claim GroHawk and update features and information
Claim Startquestion and update features and information
Claim Startquestion and update features and information