GreetDock

GreetDock

MB Helmar
REVE Chat

REVE Chat

5.0 out of 5 stars
+
+

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About

GreetDock is a cloud-based website conversation tool for B2B sales and support teams, online stores, and agencies. It combines live chat with browser-based voice and video calls, visitor-consented co-browsing, and private team chat in a shared conversation record. Teams can see active website visitors and page history, share files, and guide visitors by pointing or highlighting; staff cannot click or type for them, and sensitive fields are hidden. Calls may be recorded, with transcripts and AI summaries saved to visitor records. AI can draft replies, but a person reviews and sends each one. A read-only MCP connection lets compatible AI clients access selected conversation, transcript, and visitor records through revocable, scoped tokens. The service is in private beta, with site compatibility reviewed before installation and onboarding from GreetDock.

About

REVE Chat, a chat widget and live chat software online, is installable on business websites and ideal for small to mid-sized companies in different industries. REVE Chat key features include voice calls, live chat, visitor queuing, analytics, and proactive chat. With REVE Chat's proactive chat feature, users can set messages to appear from predetermined visitor actions. REVE Chat's chat window is also customizable to fit the company's branding.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

B2B support and sales teams that want a person to answer website visitors.

Audience

Small and medium sized businesses.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Version Not Supported
Free Trial Supported

Pricing

Starting price $13.50/agent/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • As an eCommerce store owner, it was quite challenging for me to manage all the customer queries in a timely manner. And, I was looking for an effective customer communication tool. Then found REVE Chat. It helps me to enhance customer experiences through faster response times and more personalized support.

Cons

  • The free trial is only for 14 days I think its should be free for more time or cost less.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

MB Helmar
Lithuania
greetdock.com

Company Information

REVE Chat
Founded: 2014
Singapore
www.revechat.com

Alternatives

Alternatives

Crisp

Crisp

5.0 out of 5 stars
REVE SMS Platform

REVE SMS Platform

REVE Systems
HelpCrunch

HelpCrunch

3.0 out of 5 stars

Categories

Live Chat Supported

Categories

Co-Browsing Supported
Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

ChatGPT Supported
Claude Supported
Cursor Supported
Facebook Not Supported
Model Context Protocol (MCP) Supported
Shopify Not Supported
Weebly Not Supported
WordPress Not Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
Facebook Supported
Model Context Protocol (MCP) Not Supported
Shopify Supported
Weebly Supported
WordPress Supported
Claim GreetDock and update features and information
Claim GreetDock and update features and information
Claim REVE Chat and update features and information
Claim REVE Chat and update features and information