OneView

OneView

Granicus
+
+

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About

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

About

OpenGov was founded in 2012 by Zac Bookman, Joe Lonsdale, and technologists from Stanford University, who studied government budgeting in the aftermath of the Great Recession. They observed dedicated public servants struggle against outdated technology that prevented them from accessing timely spending information and communicating their priorities to residents and elected officials. Believing there was a better way, they built modern cloud software designed exclusively for government. Today, OpenGov is the leading government software provider, with cloud-based solutions including Budgeting & Planning, Permitting & Licensing, Procurement, Cartegraph Asset Management, Financials, and Tax & Revenue. Over 1,900 public agencies nationwide form a growing network leveraging OpenGov to operate more efficiently, adapt to change, and strengthen public trust.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments and public institutions requiring a tool to manage residents and service requests

Audience

Governments and public sector organizations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Granicus
United States
granicus.com/solution/govservice/oneview/

Company Information

OpenGov
Founded: 2011
United States
opengov.com

Alternatives

Alternatives

Citywide Permitting

Citywide Permitting

PSD Citywide
Citywide Assets

Citywide Assets

PSD Citywide
Intranet Quorum

Intranet Quorum

Leidos Digital Solutions

Categories

Categories

Citizen Engagement Supported
Government Supported

Government Features

Budgeting & Forecasting Supported
Code Enforcement Not Supported
Compliance Management Not Supported
Fixed Asset Management Not Supported
Inventory Management Not Supported
License Issuance Not Supported
Permit Issuance Not Supported
Purchasing & Receiving Not Supported
Self Service Portal Not Supported
Taxation & Assessment Not Supported
Utility Billing Not Supported
Work Order Management Not Supported

Integrations

Citizen RIMS Not Supported
ProcureNow Not Supported

Integrations

Citizen RIMS Supported
ProcureNow Supported
Claim OneView and update features and information
Claim OneView and update features and information
Claim OpenGov and update features and information
Claim OpenGov and update features and information