OneView

OneView

Granicus
OpenCities

OpenCities

Granicus
+
+

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About

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

About

OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future. Provide an unmatched user experience by simplifying government information and effectively connecting residents to the content they need. Connect people to information and services without needing to understand complex government structure or language. Benefit from a purpose-built for government search engine that simplifies government terms and finds the information users are seeking. Empower organization-wide content creation with a low-code/no-code platform that includes flexible design, as well as content templates and tools. With a simple, population-based subscription model and minimal website set-up time, OpenCities empowers local governments of all sizes to provide efficient digital customer experiences.  

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments and public institutions requiring a tool to manage residents and service requests

Audience

Loval governments interested in a platform to reduce walk-in traffic and calls

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Granicus
United States
granicus.com/solution/govservice/oneview/

Company Information

Granicus
United States
granicus.com/solution/govaccess/opencities/

Alternatives

Alternatives

govAccess

govAccess

Granicus
Revise CMS

Revise CMS

Revize Software Systems
OneView

OneView

Granicus

Categories

Categories

Citizen Engagement Supported
Website Builder Supported

Integrations

Granicus Not Supported
govDelivery Not Supported

Integrations

Granicus Supported
govDelivery Supported
Claim OneView and update features and information
Claim OneView and update features and information
Claim OpenCities and update features and information
Claim OpenCities and update features and information