OneViewGranicus
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LibriaMSF&W
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Related Products
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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About
Getting the right information to the right people within the right timeframe is a challenge. Libria software will simplify the time-consuming method of manually processing FOIA requests. Libria offers a comprehensive FOIA solution to manage the entire FOIA lifecycle: request capture, tracking, document gathering, correspondence, fulfillment, archival, and reporting. Constituents can submit their FOIA requests online through Libria's public-facing web portal. Quickly gather paper documents and electronic files with built-in scanning and import utilities. Permanently block sensitive information in response documents with easy-to-use redaction tools. Quickly send letters and emails with customizable templates and mail merge capability. Provide compiled response documents via email, a secure web portal, or hard copy.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Audience
Organizations that need to process FOIA requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$3000 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Company InformationMSF&W
Founded: 1991
United States
www.msfw.com/products/libria
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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