OneView

OneView

Granicus
+
+

Related Products

  • Alosant
    1 Rating
    Visit Website
  • MedRight
    22 Ratings
    Visit Website
  • StackAI
    55 Ratings
    Visit Website
  • Buildium
    2,562 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    629 Ratings
    Visit Website
  • Freshservice
    2,173 Ratings
    Visit Website
  • Rent Manager
    1,057 Ratings
    Visit Website
  • ClickUp
    19,572 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,598 Ratings
    Visit Website

About

In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.

About

We are simplifying receiving, prioritizing, and resolving resident requests over the phone - starting with emergency maintenance. Requests are automatically prioritized based upon the escalation channels you set up for your property. After prioritizing work requests, JobCall distributes them to your designated available staff via phone calls and text messages. Easily view details, assign staff, and prioritize resolution for each resident emergency request that is captured by our system. Managing and prioritizing high leasing and resident call volume is a huge pain point for property managers. Property managers and their staff are typically conducting tours, handling resident issues, or not onsite after-hours to pick up calls. As a result, calls are often missed and stored in an unorganized voicemail box that takes time to sort through. This leads to fewer leases and poorer resident satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Governments and public institutions requiring a tool to manage residents and service requests

Audience

Residential real estate companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Granicus
United States
granicus.com/solution/govservice/oneview/

Company Information

Rex
United States
www.jobcall.com

Alternatives

Alternatives

AI Property

AI Property

IT Engineering Solutions

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim OneView and update features and information
Claim OneView and update features and information
Claim JobCall and update features and information
Claim JobCall and update features and information