Grace

Grace

Nevotek
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+

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About

Start communicating today. Reach your guests at the right time. Let your guests use their preferred messaging tools like WhatsApp, Viber, Line, SMS, Facebook Messenger, etc. to communicate with the hotel. Deliver a seamless and personal communication experience like never before. Handle multi-language and multiple requests on a single screen. Grace enables multiple staff to respond to your guests, each from their own screen, and integrated with the PMS. Critical guest information is presented to operators and everything is updated correctly, just in time. Grace improves the way you engage with your guests, boosting guest satisfaction and providing you with valuable analytics information. Grace uses your property's main landline number as an officially verified WhatsApp number. Guests confidently know with whom they are communicating. You can easily communicate and inform your guests, respond to their questions, send photographs, and even understand their moods.

About

Handle all booking inquiries and guest calls round-the-clock with our multilingual conversational AI agent. Connect quickly and easily with guests through popular messaging apps like WhatsApp using our AI-driven communications. Automate and streamline all operational tasks with our AI-driven management system, enhancing productivity and response times. Harness real-time data to personalize guest experiences dynamically with AI-powered suggestions for instant service enhancement. Empower your hotel team with tools designed for modern challenges and guest expectations. Simplify every step of the guest experience with our AI-driven solutions, from pre-arrival to post-stay. Our intelligent tools help hotels manage reservations, enhance guest stays, and secure lasting relationships through tailored communication and services. AI quickly captures requests and issues, enhancing guest satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hoteliers seeking a solution to improve their guest engagement and messaging operations

Audience

Hotels wanting a solution to manage reservations, enhance guest stays, and secure lasting relationships

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nevotek
Founded: 2001
United States
www.nevotek.com/grace

Company Information

Inntelo AI
Founded: 2024
United Kingdom
www.inntelo.com

Alternatives

Alternatives

SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Integrations

Facebook Messenger
WhatsApp
Instagram
LINE
Telegram
Viber

Integrations

Facebook Messenger
WhatsApp
Instagram
LINE
Telegram
Viber
Claim Grace and update features and information
Claim Grace and update features and information
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Claim Inntelo AI and update features and information