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RingCentral RingEX
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
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Twilio
Design and deploy your ideal customer engagement experience. Twilio is a single fully-programmable platform with flexible APIs for any channel and over 400+ integrations, backed by a community of over 9 million developers. Build accurate and personalized experiences for your customers, easily and at scale, using SMS and WhatsApp messaging, voice, video, email, and more.
Browse documentation and SDKs in multiple coding languages, including Ruby, Python, PHP, Node.js, java, and C#, or jumpstart your first project with our open source code templates to quickly build production-ready communications apps. Sign up and start building today.
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Squaretalk
Squaretalk is an integration-friendly call center platform for sales and support teams.
Empower your teams to excel with Squaretalk, the most affordable, scalable, and agent-friendly call center software designed to boost efficiency and productivity for your sales and support representatives.
- Expand Your Reach: Equip your business with local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes, ensuring a seamless global presence.
- Effortless Integrations: Connect with popular CRM tools like Salesforce, Zoho, Hubspot, Pipedrive, Freshworks and others using native integrations or custom API.
- Smart Automations: Streamline your call center operations, route calls intelligently, and enhance customer satisfaction with our intuitive, user-friendly features.
- Trustworthy and Compliant: Count on Squaretalk to safeguard your data, providing industry-leading security measures and upholding strict compliance standards.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Intulse
Intulse is a business VoIP provider offering hosted/cloud VoIP services for businesses. Managed VOIP phone systems with speed, flexibility, and more for small & large businesses in the USA. Intulse was founded in 2015 to help small businesses that were stuck using old communication systems that only did a little but cost a whole lot find a better solution to meet their needs.
Intulse’s VoIP internet phone and connectivity solutions are designed to increase productivity through VoIP software dashboard Apps, VoIP CRM integration (ex. Salesforce & HubSpot), softphones, time-based routing, virtual receptionists, customized greetings, unlimited extensions, and more. Customers who choose Intulse as their cloud VoIP provider get the power of a feature-rich system that can be customized to best-fit how they do business. Intulse’s communications specialists work closely to help select and implement features to ensure each business gets the most out of their system and services
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VirtualPBX
VirtualPBX stands as an acclaimed Business Phone System Provider, renowned for its award-winning services. Offering industry-leading features, boasting 99.999% reliability, and competitive pricing, VirtualPBX equips businesses with top-tier communication tools for seamless unified communications. Catering to a diverse range of enterprises, from entrepreneurs to contact centers seeking a complete contact center solution. VirtualPBX serves as the ultimate destination for modern business VoIP needs. With plans starting at just $9 per month, VirtualPBX ensures accessibility and excellence in communication solutions. Get a free demo today!
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PBXware
PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.
Bicom Systems’ softswitch is offered in the Business, Call Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.
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Evolia
Evolia makes it easier to hire, schedule and track time worked by frontline in medium and large-sized businesses.
Gone are the days of working in silos and having to play the telephone game finding last-minute replacements. With Evolia, employees get the opportunity to take part in the scheduling process in a few clicks.
Evolia for managers:
• Hire for open shifts and replacements
• Quick and intuitive schedule creation
• Automated replacements and recall lists
• Employee availability management
• Centralization of leave requests
• Labor budget controls
• Integrations to the most popular payroll systems
• Smart timesheets with pre-approval
• Automated payroll preparation
• Employee messaging and platform for announcements
• And so much more!
Evolia for employees:
• Free profile to post for an open shift in your area
• Free and easy to use web & mobile app
• Support for expense accounts
• Work availability and preference
• Mobile punch
• Messaging platform
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Datagate Telecom Billing
Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements.
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WinBill
WinBill by TeleManagement Technologies is a premier telecom expense management software solution. Easily accessible and equipped with a centralized database of information, WinBill provides businesses with an accurate inventory of all vendors, inventory, expenses, and IT services. By leveraging WinBill, you can easily keep track of contracts, effortlessly manage IT budgets, and virtually eliminate late payment fees. Additionally, the solution's flexible reporting tools give users the resources they need to create and schedule reports or have them seamlessly access reporting information through the web to give you total control of your monthly telecom environment. WinBill reduces costs and increases our clients productivity, making you more competitive. Typical clients have $750K+ to $300M+ in annual telecom expense.
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