GoSurvey

GoSurvey

Techgrains Technologies
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About

A survey application that allows users to collect data without an internet connection seamlessly using their smartphones and tablets. Our experience along with wide range of industry knowledge, gives us enough power to develop software of any complexity. We provide you with a team to work as your extended team, working from our location. You have full control over the team, priorities and project development life cycle. We deliver your project within the agreed time and budget with well-defined scope and specifications. Fixed price model works best if you have clear requirements. It’s a perfect model for fast-changing projects. With this type of model, work processes and delivery are fully managed by us. We estimate and agree on the particular scope of work (at least two sprints), not the full project.

About

Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to manage their suveys

Audience

Business leaders and consultants wanting to uncover hidden knowledge and ideas. Get feedback and ideas from employees, teams, customers, and markets.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$25/month
Unlimited projects and custom branding included. Survey templates, any language
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Spark Chart is a very practical survey builder tool to create and get useful responses. Integration with MailChimp email marketing is very practical. Easy to use the tool. Multi-language and platform support.
  • It's a great program to use when you're trying to collect surveys and data from customers or pretty much anyone.
  • Customer service is unbeatable Features that you'd expect are all there Features that you wouldn't expect in such a tool are also available that can take the capabilities to the next level. Then with the pricing as compared to some of the competitors, it's a no brainer.
  • The reporting functionality is a stand out feature with plenty of options to analyse and filter results, change graph types and customise the presentation. Easy to create any type of survey and use your own logo and branding. Many options for sending out surveys, tracking progress and analyzing the results. The survey templates are extremely useful and cover a large range of needs, from customers to employees to research. Support has been very quick and extremely helpful.
  • Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by end-users to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in minutes and more complex surveys in just a few hours. Most of the work is done for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new features and innovations.

Cons

  • It worked great for me. Nothing to share about cons.
  • Development and improvements were very slow the first while.
  • Customization options (confirmed they're in queue w/ development). Some small areas are a little restricted on what can be changed but sounds like those options are in the pipe line.
  • None really. There is a bit to learn because there are so many features but that is to be expected with so many customizing options.
  • The data reporting is very powerful, but I am looking forward to even more complex reporting features that are in development and will be released soon.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Techgrains Technologies
Founded: 2014
India
www.gosurvey.in/

Company Information

Spark Chart
Founded: 2016
Australia
www.sparkchart.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
SurveyOL

SurveyOL

SurveyOL.com

Categories

Lead Capture Supported
Market Research Supported
Survey Supported

Categories

Employee Survey Supported
Market Research Supported
NPS Supported
Survey Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Not Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Not Supported
Data Analysis Tools Supported
Email Marketing Not Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Not Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Not Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

360 Degree Feedback Features

Dashboard Supported
Feedback / Surveys Supported
Progress Tracking Supported
Question Library Supported
Rater Selection Supported
Self Service Portal Supported
Supports External Reviewers Supported

Integrations

Slack Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Slack Supported
Wufoo Supported
Zapier Supported
Claim GoSurvey and update features and information
Claim GoSurvey and update features and information
Claim Spark Chart and update features and information
Claim Spark Chart and update features and information