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About

The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. That's why we designed a complete software suite to make it easier for you and your customers. Thousands of businesses trust GoSite to supercharge their business.

About

Acquire. Engage. Retain. Surkus is a discovery platform that connects customers with brands. We help maximize your ROI by matching socially active consumers with brand hosted events and offers. We simplify your marketing efforts and reduce time, money and resources needed to acquire and engage with your future customers. Our members use the app to discover experiences and offers tailored to their interests and will complete tasks in exchange for a reward or perks like free access to ticketed events or free products.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Digital teams that need a centralized control hub to help manage their brand's online presence and communications across the web

Audience

Brands that want to connect with customers to acquire, engage, and retain new customers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

Performance based
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.6 / 5
ease 2.6 / 5
features 2.6 / 5
design 3.0 / 5
support 2.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • No pros. I can’t get anyone to return my calls or emails after being in touch for a month. I was told my problem would be resolved but now I’m being dodged.
  • Nothing about this company is good. They promise the moon and give you mud. Do not use them! They make you sign a contest but then they don’t hold up their end of the contract but won’t let you out.
  • Can't think of one yet. It's been over a month since signed up and nothing is complete to give a pro.
  • Its an amazingly professional website builder. It provides top to bottom website customizations to select from its pre-built designs. Easy to deploy SEO tool and make an appealing business website.
  • Easy to use, easy to setup, affordable, works on mobile, good for non-technical users, everything we need

Cons

  • They’ve lied to me. They won’t respond to my calls or emails.
  • I was promised support and help getting my online presence optimized. They developed a marginal webpage for my business, helped me download their app and I have not heard from them since. I never should have left townsquare! Beware when listening to these people!!!
  • Horrible website, Poor customer service, one year contract.
  • It's an outstanding professional websites builder.
  • None so far. We had a lot of problems before GoSite because we are not very technical so managing reviews and our website and local listings online was challenging. Not anymore. GoSite is great for our local business

Pros & Cons from Real Users

Pros

  • I used Surkus to claim 3 offers in their offers section. I have yet to try their events as Coronavirus has gotten in the way of that. So far the three products I received have all been high quality. Their UI is simple and straightforward. I have been checking their app once a day now to see if there are any new deals, I'm hooked. I've even got my girlfriend and good friend to sign up as well.

Cons

  • The premise of their offer feels a bit weird at first, but I ended up feeling much more comfortable after I got the first product and went through the workflow for the first time. It's simple enough and legitimate so I will keep using it to find offers that I like.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GoSite
Founded: 2013
United States
www.gosite.com

Company Information

Surkus
Founded: 2014
United States
surkus.com

Alternatives

Alternatives

Tessitura

Tessitura

Tessitura Network

Categories

Categories

Customer Loyalty Supported
Event Marketing Supported
Review Management Supported
Ticketing Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Not Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Not Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Not Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Customer Loyalty Features

Corporate Memberships Not Supported
CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Not Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Not Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Not Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Not Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Not Supported

Integrations

HubSpot Data Hub Supported
Rosie Supported

Integrations

HubSpot Data Hub Not Supported
Rosie Not Supported
Claim GoSite and update features and information
Claim GoSite and update features and information
Claim Surkus and update features and information
Claim Surkus and update features and information