SWORD

SWORD

Access Business Communications
GoServicePro SWORD

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GoServicePro:

About

The Dispatch Board is a powerful field force dashboard that enables drag & drop dispatching, integrated mapping of routes, assigned and unassigned work orders, a calendar view of scheduled service calls, workforce resources, etc.This is a central dashboard for resources, work orders, schedules, routes, and more. We understand the importance of communicating with your team while they are in the field. We created a mobile application that allows you to send and receive messages and updates in real time or store and forward if out of coverage. Send directions, tasks, schedules, and orders right to mobile phones and tablets. Your field service technicians can fill in all of the data they need to while in the field through the use of our mobile app.
SWORD:

About

SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
GoServicePro:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SWORD:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GoServicePro:

Audience

Field Service Management software for businesses
SWORD:

Audience

Businesses seeking a customer service and job shop management solution
GoServicePro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
SWORD:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GoServicePro:

API

Offers API Not Supported
SWORD:

API

Offers API Not Supported
GoServicePro:

Screenshots and Videos

SWORD:

Screenshots and Videos

GoServicePro:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
SWORD:

Pricing

$295 one-time payment
Free Version Not Supported
Free Trial Not Supported
GoServicePro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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SWORD:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GoServicePro:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
SWORD:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported
GoServicePro:

Company Information

GoServicePro
Founded: 2001
United States
www.goservicepro.com
SWORD:

Company Information

Access Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
GoServicePro:

Alternatives

Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
SWORD:

Alternatives

GoServicePro:
Field Promax

Field Promax

5.0 out of 5 stars
SWORD:
Sword

Sword

Dialoga
GoServicePro:
Smart Service

Smart Service

My Service Depot
SWORD:
ProfitSword

ProfitSword

Actabl
GoServicePro:
SWORD:
GoServicePro:
SWORD:
GoServicePro:

Categories

SWORD:

Categories

GoServicePro:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
SWORD:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported
GoServicePro:

Integrations

QuickBooks Online Supported
SWORD:

Integrations

QuickBooks Online Not Supported
GoServicePro:
Claim GoServicePro and update features and information
Claim GoServicePro and update features and information
SWORD:
Claim SWORD and update features and information
Claim SWORD and update features and information