GoDaddy Conversations vs. TollFreeForwarding Comparison


GoDaddy Conversations GoDaddy	TollFreeForwarding	+	+
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About Get a second phone number just for business. 7-day free trial, then $9.99 per month. Separate business calls and texts from personal ones. Manage messages across multiple channels from one inbox. Use your existing smartphone — no extra equipment needed. Enjoy all the features of a business phone system. Make and receive business calls and texts. Quickly know when a call is for business. Set business hours for when your phone rings. Choose a new local or toll-free number. Display your business number while calling a client. Customize voicemail for your second business number. Streamline communications and save time. Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place. Stay on top of messages so you can prioritize sales leads and opportunities. Manage messages across key social platforms like Facebook and Instagram without having to sign into multiple apps.		About Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone that wants a solution to get a second phone number for business that works just like a business phone system		Audience Companies looking for a virtual phone system
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Not Supported Free Trial Supported		Pricing $4 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.3 / 5 features 1.3 / 5 design 1.2 / 5 support 1.0 / 5 Read all reviews		Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros Nothing. NOTHING. I like the IDEA of being able to respond to texts sent to me from customers. I'm able to make and receive calls, but unable to respond to text messages at all. All-in-one for email and phone would be great if all the features would work. The service allows you to make phone calls and the automatic voicemail for a business sounds, good. Voice services work similar to Google voice which is free. This app has zero pros reviews .....it's popularity is of poor reviews and poorly recommended by everyone that uses it. I have tried working with this company 2 times, both times they reject my text messaging applications, worst part is paid the full year completely. Tried calling customer service 8 times, all of the times they left me waiting and for some reason call dropped, How strange is that? Finally I asked for a refund they said for me to send a request through the app, which I did and to my surprise they said it would take 15 more days. Guess wha? An email was sent to me stating I did not qualify for a refund. What type of service is this, I couldn’t use your service because of you. And yet you will decide not to refund my money because you reject to do your Job? I’m not satisfied and will take this to the news, this is a total Scam. I do not give any stars to this company and will pursue legal actions for the lost of my company’s money. Cons I hate how I pay GoDaddy thousands of dollars every year for the 2 websites, custom emails and many many domains… YET they still feel the need to plaster go daddy ALL OVER my emails. As a business owner this is unacceptable, I am paying you for my emails. I am paying you for my website, it’s not a free service. I do not want YOU to tell every one of my clients that I used GoDaddy for the website. Looking for another provider that doesn’t care to promote themselves to my clients The fact that I've tried to complete the verification process now FIVE TIMES, with multiple appeals and resubmissions, I still (after 3 months of trying) am being told by the customer support team that they refuse to escalate the issue higher than a level 2 review because the issue is with the carrier and not GoDaddy. Mind you, it's a process that GoDaddy forces new customers to go through, but tells us in the rejection notices that the outsourced vendor will have no information to provide and to contact GoDaddy Support... WHO DON'T HELP to resolve. I've now missed out on three months of business as I am unable to communicate effectively using the app, and no one will help me! The denials are never the same too... They don't say all at once what needs to be altered, clarified, or fixed... Just one thing and then when that's updated, and I pay for verification (nearly $20 each) again, a new reason causes the denial. It's maddening!!!! The support team is awful and they are unable to help. In my instance, they can't successfully provide guidance to help legitimate business customers gain approval through carriers to text message customers. Customers can follow all requirements and still get denied. They send you the same error message and profit off of your application fees. Their support has guided me towards denials 9 times. Everything you can think of!!!! App engineered by amateurs. Stay away from this platform. Text message rejection for no reason, bad customer service , I provided all the information including EIN#		Pros from Real Users Pros The portal is very easy to use. Our Account Rep Victor Cooper is very responsive and helpful! Tech Support is also very responsive and quick to hop on an issue.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information GoDaddy Founded: 1997 United States www.godaddy.com/conversations		Company Information TollFreeForwarding Founded: 2002 United States tollfreeforwarding.com
Alternatives Ninja Number		Alternatives Sonetel
800.com		Global Call Forwarding
Sideline		Grasshopper GoTo
Ring4 yourVirtualSIM		FreedomVoice
LinkedPhone View All		800.com View All
Categories Business Phone Systems Supported Second Phone Number Supported		Categories Business Phone Systems Supported Call Forwarding Supported Cloud PBX Supported Communications Supported Telephony Supported Toll Free 800 Number Supported Vanity Phone Number Supported Virtual Phone Number Supported

Integrations No info available.		Integrations No info available.
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