OneViewGranicus
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Related Products
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About
Go Vocal (formerly CitizenLab) offers a digital platform designed to help local governments and organizations engage with their communities and make public decision-making more inclusive, participatory, and responsive. The platform supports a wide range of participatory tools, including surveys, ideation, mapping, voting, and participatory budgeting, all in one platform.
The platform stands out thanks to the built-in artificial intelligence to analyze community input, saving governments time in processing data and providing deeper insights for informed decision-making.
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Community engagement platform made for local governments
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGo Vocal
Founded: 2015
Belgium
www.govocal.com
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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