Go-To Local

Go-To Local

Sarvixo
Moneypenny

Moneypenny

5.0 out of 5 stars
Go-To Local Moneypenny

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Go-To Local:

About

Go-To Local is a cloud-based AI front desk service for independent local shops and service businesses. It answers incoming calls around the clock using a dedicated local number, identifies itself as an AI, and responds only with information and answers approved by the business. When a caller requests an appointment, the system captures the request for the owner to confirm rather than booking directly into a calendar; it can also take messages and email a call summary. Businesses can forward calls they miss to the service, helping them handle inquiries while staff are busy or away. The founding pilot serves shops in Colorado, North Carolina, and South Carolina, supports English-language calls, and includes up to 500 call minutes per month per AI employee. It does not currently send texts. Go-To Local is intended for small local businesses seeking phone coverage when staff cannot answer.
Moneypenny:

About

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
Go-To Local:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Moneypenny:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Go-To Local:

Audience

Local shop owners who miss calls while they work.
Moneypenny:

Audience

Moneypenny is ideal for small to medium-sized businesses, enterprises, and industries that require reliable, round-the-clock customer service, call answering, and live chat solutions, with the added flexibility of an AI Receptionist that combines AI automation with human support
Go-To Local:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Moneypenny:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Go-To Local:

API

Offers API Not Supported
Moneypenny:

API

Offers API Not Supported
Go-To Local:

Screenshots and Videos

No images available
Moneypenny:

Screenshots and Videos

Go-To Local:

Pricing

$249/month
Founding pilot: $249/month for the first AI employee (fixed for 12 months); first 30 days free. Month-to-month after the free period with 30 days' cancellation notice; no setup fee. Includes up to 500 call minutes per month; extra minutes are quoted. Additional AI employees are $149/month each. Limited to 10 founding shops per state in Colorado, North Carolina, and South Carolina.
Free Version Not Supported
Free Trial Supported
Moneypenny:

Pricing

$56 per month (20% off deal)
$56 per month (20% off deal for life)
Free Version Not Supported
Free Trial Not Supported
Go-To Local:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Moneypenny:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
Moneypenny:

Pros & Cons from Real Users

Pros

  • How easy it is to get going. The staff do a lot to help you which is beneficial in the early days. I moved from a human answering service to this and was a bit sceptical but I am now sold and my customers are happy.

Cons

  • Unsure yet - the pricing is a little confusing at first as they offer human overflow which is priced differently
Go-To Local:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Moneypenny:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Go-To Local:

Company Information

Sarvixo
Founded: 2024
United States
gotolocalai.com
Moneypenny:

Company Information

Moneypenny
Founded: 2000
United Kingdom
www.moneypenny.com/us/
Go-To Local:

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Go-To Local:

Categories

Moneypenny:

Categories

AI Receptionists Supported
AI Voice Agents Supported
Answering Services Supported
Call Center Supported
Call Forwarding Supported
Legal Answering Supported
Live Chat Supported
Managed Live Chat Supported
Moneypenny:

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Go-To Local:

Integrations

Model Context Protocol (MCP) Supported
Zapier Not Supported
Moneypenny:

Integrations

Model Context Protocol (MCP) Not Supported
Zapier Supported
Go-To Local:
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Moneypenny:
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