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About

GlobalPost offers a range of domestic and international shipping solutions that simplifies parcel shipping while saving you money. By combining our world-class customer service, easy-to-use technology and seamless integrations with the world’s top shipping platforms, we help e-commerce and warehouse sellers succeed domestically and around the world. We offer solutions that offset the enormous pressure to reduce parcel shipping budgets. Our dedicated team has 25+ years of shipping industry experience and are expert in e-commerce, fulfillment, and marketing.

About

Parcel Tracker is the smart way to manage parcels 📦, mail ✉️ and deliveries 🚚 in buildings. Parcel Tracker is a cloud-based internal package tracking app that uses the cutting edge in AI reduce your parcel management time by 70% and improve operations overall. Parcel Tracker is trusted by over 30,000 people and businesses to log over a million parcels yearly. It's perfect for: ✔️Student Accommodation ✔️Residential Buildings ✔️Coworking and Corporate Offices ✔️Universities ✔️Hotels and Restaurants ✔️Hospitals ✔️SMBs ✔️Enterprise 🛠How Parcel Tracker Works 1)Quickly scan packages received at the reception/mailroom using a smartphone camera, it automatically notifies recipients by email and SMS with a QR code. 2)Recipients collect their deliveries using the QR code, which serves as proof-of-collection. 🌟Parcel Tracker Features ✔️Works with all couriers and hand-written parcel labels. ✔️Automatic Reminds are sent ✔️No manual data entry ✔️Super easy to use

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for an international shipping solution

Audience

Mailrooms and receptions at places like university halls, university mailrooms, residential buildings, office buildings, luxury buildings, corporate offices, co-working facilities, and more

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Price based on the size of the building
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.4 / 5
features 1.2 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.6 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Nothing about this service. They tried to sell us that this is reliable service but it is not. never use it again
  • Nothing. I cannot say anything good about GlobalPost. There is no point including "pros" if there are no pros.
  • GlobalPost partners with ShippingEasy, ShipStation, Endicia, Stamps.com etc to offer what APPEARS to be a slight discount over USPS international packages that are small and light.
  • I don't have anything nice to say. I've never received the product so I don't know if it's any good. I do know that I'm extremely disappointed in the shipment that I never got.
  • Nothing. Goods stuck in same location over three months. No one will deliver or organise a refund. If this company is involved I'm going to stop buying from overseas or anyone using them.

Cons

  • A lot of bad experience. They tried to contact to explain but there was nothing happen.
  • The company lost a unique item that I purchased so it is irreplaceable. I suspect it was stolen by an employee.
  • The string attached is that GlobalPost will add bogus and fraudulent "adjustments" to your bill that many people don't notice or don't dispute. This is their entire profit strategy.
  • I've been waiting for weeks and following the tracking. Suddenly, tracking says "delivered" at 1:39 pm today. However, it's only 3am now and I never received anything. I'm extremely disappointed.
  • GoGlobal Post lost package with tracking number. LV755354347U has been sitting there for over three months now. Just keep getting referred to seller, GlobalPost and Australia Post. They each refer me to someone else. The problem appears to be GlobalPost and maybe USPS for suddenly stopping international parcels due to Covid.

Pros & Cons from Real Users

Pros

  • We like the idea the tool has given our organization of making the tracking of incoming mail easier. It's great to be able to tell if someone has mail through the app, which seems to be easy enough to maneuver.
  • Parcel Tracker makes it easy to navigate. It allows personnel to scan quickly and efficiently. The features are also easy to understand
  • Reliable Shipment Tracking: Parcel Tracker provides the company with an efficient way to monitor shipments, improving visibility throughout the freight forwarding process. The ability to quickly track packages and provide customers with accurate updates has helped streamline daily operations. User-Friendly Interface: The platform is straightforward and easy to navigate, allowing staff to quickly access shipment information without extensive training. Improved Customer Service: Having real-time tracking information available allows the team to respond to customer inquiries faster and provide more accurate updates regarding their shipments. Operational Efficiency: Parcel Tracker has helped reduce manual tracking efforts, allowing the team to spend more time focusing on other important operational tasks. Responsive Support Team: The support team has been exceptional. They are highly responsive, knowledgeable, and quick to assist whenever questions, issues, or requests arise. Their willingness to help ensures that any challenges are addressed promptly.
  • We have been using ParcelTracker for over a year and it has made. our job more efficient and stress-free.
  • The days of logging incoming packages with lists and individual emails are gone! Scan in the package to the recipient and all the work is done! If I have any issues someone gets back to me and are able to help me.

Cons

  • We needed to purchase specific labels for our mil which doesn't come in with them. It's a bit time consuming to get all the mail we have checked in a piece at a time.
  • The update was a little harder to navigate. Instructional updates and communication about update may be needed.
  • While the platform is very effective overall, additional customization options for reporting and dashboard views could further improve the experience for businesses with specific operational requirements. Continued expansion of integrations with other logistics and business management systems would provide even more flexibility. There are some issues regarding scanning packages, however, we were informed that this issues is currently being looked at.
  • Love the updates, but would like an email notification /instructions of what is new.
  • Nothing really, everything can be looked up in a tutorial if we are not sure what to do.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GlobalPost
Founded: 2009
United States
www.goglobalpost.com

Company Information

Deepfinity
Founded: 2016
United Kingdom
www.parceltracker.com

Alternatives

Alternatives

StarShip

StarShip

V-Technologies
WookiPost

WookiPost

Wookify
Logistyx TME

Logistyx TME

Logistyx Technologies
Mailroom

Mailroom

TSC Business Solutions
TekTrack

TekTrack

TekCore

Categories

Categories

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Barcoding Features

Barcode Generation
Barcode Scanning
Custom Labels
Inventory Management
Label Templates
Receiving Labels
RFID
Serial Number Tracking
Shipping Labels

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Parcel Audit Features

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Integrations

Endicia
Microsoft Entra ID
Okta
ShipCalm
Stamps.com

Integrations

Endicia
Microsoft Entra ID
Okta
ShipCalm
Stamps.com
Claim GlobalPost and update features and information
Claim GlobalPost and update features and information
Claim Parcel Tracker Mailroom and update features and information
Claim Parcel Tracker Mailroom and update features and information