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About

Global App Testing (GAT) enables tech teams to conduct testing across 189+ countries with a network of over 60,000 professional testers, using real devices and environments. By leveraging the GAT platform, you can streamline your testing process, boost release quality, and accelerate time-to-market while optimizing budget efficiency. The platform is fully integrated to seamlessly work with your existing DevOps or CI/CD tools. Whether you need ongoing QA support or additional resources to manage peak release cycles, GAT’s integration-driven approach allows you to manage your entire testing workflow—from test initiation to results analysis—without leaving your familiar tools like GitHub, Jira, and TestRail. With our integrated platform, both unscripted exploratory testing and scripted functional test execution can be embedded into your CI/CD and SDLC processes, ensuring perfect alignment with your automation testing tools.

About

UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CTOs, App Developers, Software Engineers, QA Testers, Product Managers

Audience

Enterprise marketing, product, design, and customer experience teams seeking fast, reliable, and scalable human insight solutions to drive customer-centric business growth

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Very simple experiment test results that usually delivered within 48hours - with a precise breakdown to replicate any issues found.
  • Love the ease of use of the platform and how easy it is to launch tests. It's quick, effective, and keeps our launches smooth. The user interface is super easy to understand, and they are constantly rolling out updates and improvements to their platform to make things even better.
  • They were so easy to work with, really liked having a project manager to help with managing testing. They were very flexible and open to our needs/feedback, even hosted a training session with testers to ensure they understood the nature of our business.
  • - Easy setup in testing sessions - Very responsive testing managers - Reliable execution of all required test cases

Cons

  • Raising experiments not as simple as previously Found it to be a little confusing.
  • There's not much I've experienced so far that I don't like.
  • I think most companies that rely on freelancers have some issues with consistency/quality –having a project manager from GAT helped with this a lot but there were still a few instances were bugs were raised with different levels of quality feedback.
  • - Long test execution time - Sometimes incoherent results, issues that have been marked as "intentional" get flagged again

Pros & Cons from Real Users

Pros

  • I like exactly how Usertesting takes customer feedback and also implements adjustments to the item to make it more user friendly. I look like a valuable customer to them. In addition, it is a very quick and easy way to get answers to help educate training courses or next steps.

Cons

  • The product is expensive. Also, not all features are as easy to use as I would like them to be. Therefore, it may take even longer than necessary to establish a test, due to the fact that there are not as many shortcuts available yet. Still, they listen to customers and implement changes quickly.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Global App Testing
Founded: 2013
United Kingdom
www.globalapptesting.com

Company Information

UserTesting
Founded: 2007
United States
usertesting.com

Alternatives

Alternatives

Dovetail

Dovetail

Dovetail Research
Testim

Testim

Tricentis
UserZoom

UserZoom

UserTesting

Categories

API Testing Supported
Crowd Testing Supported
Functional Testing Supported
Localization Supported
Mobile App Testing Supported
QA Testing Supported
Regression Testing Supported
Software Testing Supported
Test Management Supported
UI Testing Supported
Usability Testing Supported

Categories

AB Testing Supported
Mobile App Testing Supported
Usability Testing Supported
User Research Supported
UX Supported
Visual Feedback Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

Usability Testing Features

A/B Testing Not Supported
Annotations Not Supported
Audience Targeting Not Supported
Heatmaps Not Supported
Impression Testing Supported
Mobile Testing Supported
Moderated Usability Testing Not Supported
Prototype Testing Supported
Quantitative Metrics Not Supported
Remote User Testing Supported
Reporting / Analytics Supported
Surveys and Feeback Supported
Video Recording / Transcription Not Supported

Functional Testing Features

Automated Testing Supported
Interface Testing Supported
Regression Testing Supported
Reporting / Analytics Supported
Sanity Testing Supported
Smoke Testing Supported
System Testing Supported
Unit Testing Not Supported

Performance Testing Features

API Testing Supported
Benchmarking Not Supported
Cross Browser Testing Supported
Debugging Supported
Historical Reporting Not Supported
Load Testing Not Supported
Mobile Testing Supported
Parallel Testing Not Supported
Regression Testing Supported
UI Testing Supported
Web Testing Supported

Software Testing Features

Automated Testing Supported
Black-Box Testing Supported
Dynamic Testing Supported
Issue Tracking Supported
Manual Testing Supported
Quality Assurance Planning Supported
Reporting / Analytics Supported
Static Testing Supported
Test Case Management Supported
Variable Testing Methods Supported
White-Box Testing Not Supported

Web Accessibility Testing Features

ADA Compliance Not Supported
Alerts / Notifications Not Supported
Automated Testing Not Supported
Mobile Accessibility Testing Supported
Ongoing Accessibility Monitoring Supported
Reporting / Analytics Supported
Visualize Accessibility Not Supported
WCAG Compliance Not Supported

Mobile App Testing Features

Functional Testing Supported
Installation Testing Not Supported
Interruption Testing Not Supported
Memory Testing Not Supported
Performance Testing Supported
Usability Testing Supported

AB Testing Features

Audience Targeting Supported
Campaign Segmentation Not Supported
Funnel Analysis Not Supported
Heatmaps Not Supported
Landing Pages / Web Forms Not Supported
Multivariate Testing Not Supported
Split Testing Not Supported
Statistical Relevance Analysis Not Supported
Surveys Not Supported
Test Scheduling Supported
Visual Editor Not Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Supported
Screen Activity Recording Supported
Unmoderated Testing Supported
Usability Testing Supported
User Journeys Supported
User Research Supported

Integrations

Jira Supported
Jira Work Management Supported
Slack Supported
Adobe XD Not Supported
Atlassian Rovo Not Supported
Condens Not Supported
Desktop.com Not Supported
EnjoyHQ Not Supported
Figma Not Supported
GitHub Supported
Google Calendar Not Supported
Microsoft Outlook Not Supported
Pendo Not Supported
Rally Not Supported
Shift Not Supported
TestRail Supported
Trello Not Supported
Zephyr Enterprise Supported
axe Auditor Not Supported

Integrations

Jira Supported
Jira Work Management Supported
Slack Supported
Adobe XD Supported
Atlassian Rovo Supported
Condens Supported
Desktop.com Supported
EnjoyHQ Supported
Figma Supported
GitHub Not Supported
Google Calendar Supported
Microsoft Outlook Supported
Pendo Supported
Rally Supported
Shift Supported
TestRail Not Supported
Trello Supported
Zephyr Enterprise Not Supported
axe Auditor Supported
Claim Global App Testing and update features and information
Claim Global App Testing and update features and information
Claim UserTesting and update features and information
Claim UserTesting and update features and information