RootCause

RootCause

Bryntum
+
+

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About

Communicate with your users directly and build better software by discovering their everyday pain points. Fix bugs 10x faster than competitors. Let users pinpoint exactly where it happened. Replay bugs exactly as they happened. See things through the eyes of your users. Let users know they have been heard. Build trust and relationships with your users. User feedback surveys. Get user insights based on targeted surveys directly integrated in your app or website. Integrate easily in minutes on mobile and web apps. Manage, track and assign all in one place. If screenshots and video replays were not enough, users can draw and select exactly where the bug is. Fully automate your workflow by integrating Gleap with all your favorite platforms including Zapier. Let your users know they are appreciated when they are the first to notice things aren’t quite right. Increase your productivity by 40% with detailed bug reports. Gone are the days of trading emails with your users.

About

Record videos of user sessions to easily reproduce JavaScript errors without having to ask end user for details. Try a demo in our online sandbox. RootCause provides you with a comprehensive set of tools to monitor and reproduce errors in web sites / applications. Using the built-in recorder feature you’ll know exactly what the user did. After an error has been logged, head over to the web based Replay Studio where you can replay the session to reproduce the error with one click. This means you don’t have to read call stacks or parse through huge logs to be able to reproduce bugs. Using the Feedback button, you can also collect reports about visual / usability / rendering errors from your users.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies seeking a bug reporting and customer feedback tool for their websites and apps

Audience

Developers interested in a comprehensive set of tools to monitor and reproduce errors in web sites

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Gleap
gleap.io

Company Information

Bryntum
Founded: 2009
Sweden
therootcause.io

Alternatives

Alternatives

FlowLens

FlowLens

Magentic AI

Categories

Bug Tracking Supported
Customer Feedback Supported

Categories

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Integrations

Asana Supported
ClickUp Supported
GitHub Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Jira Supported
Microsoft Teams Supported
Notion Supported
Slack Supported
Stackreaction Supported
Trello Supported
Zapier Supported
Zendesk Supported

Integrations

Asana Not Supported
ClickUp Not Supported
GitHub Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Jira Not Supported
Microsoft Teams Not Supported
Notion Not Supported
Slack Not Supported
Stackreaction Not Supported
Trello Not Supported
Zapier Not Supported
Zendesk Not Supported
Claim Gleap and update features and information
Claim Gleap and update features and information
Claim RootCause and update features and information
Claim RootCause and update features and information